Vodafone UK - Alton Reviews 

233
TrustScore 5 uit 5

4,9

72 High Street, GU34 1ET Alton, GB


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Beoordeeld met 5 van de 5 sterren

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam went out of his way to resolve a technical bug preventing access to my online account. Having tried online and in a previous store I'd all but given up hope. I'm now able to update my plan ahea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 72 High Street, GU34 1ET, Alton, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

233 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(233)

42.440 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Went into Vodafone Alton to pick up my…

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very well, would definitely recommend Ollie! Much easier than having the new phone delivered to my house!

24 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a totally brilliant experience

I had a totally brilliant experience. Ollie was fantastic and very helpful to a pensioner! Will happily recommend the Alton store

15 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Lorraine,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was seen promptly as soon as I…

I was seen promptly as soon as I entered the store, Ben helped with my query & set a new plan up for me , satisfied with the service & my new plan

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey there,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great and helpful advice from Sam

Great and helpful advice from Sam, professional, pleasant and l am delighted with service and plan.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Judy,

Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ollie was very helpful with my phone…

Ollie was very helpful with my phone transfer

24 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Wayne,

Thanks for the lovely review and fantastic support for Ollie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped into the Alton branch to upgrade…

Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!

6 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Susan,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very pleasant helpful and prompt…

Very pleasant helpful and prompt attention

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and help from Graham…

Excellent service and help from Graham when I visited the store.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samual

Samual was easy to talk to. Quick to find a cheaper option and put it in place. Very easy visit

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey J J,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable staff

I was looking for a new broadband and just walked in. Ellie was a superstar! Helped me to set up an account choose the best plan for me and explained everything I needed to know.
Very pleased with my experience.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey Eva,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellence service from Luke

Excellence service from Luke, yeah Efficient and helpful.

14 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hi Linda , thank you so much for your wonderful review and the amazing support you’ve shown for Luke it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New SIM after living in Australia

I needed a new sim after a prolonged time out of the UK. Eleanor provided brilliant service and set me up within about 15 minutes. She was incredibly friendly and approachable.

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Alton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was extremely helpful and…

Sam was extremely helpful and accommodating, excellent customer service, great overall, store clean and welcoming. Would highly recommend.

3 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Rachel,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was a great help.

I am visiting family for Easter and left my charger back in ROI. Sam was a great help in matching accessories to my needs. If only we had customer service like this back home! Thank you Sam.

3 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Dave,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service. Very good deal on new phone and contract. Will return to Alton site for next phone

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade of my contract

I can in to update my contract .
I was helped by Ellie who was friendly and very efficient.
She found me a good upgrade for my needs

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Michelle,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was very helpful and…

Luke was very helpful and knowledgeable, helped me with my old phone and set up my new one. Very good service from Vodafone today.

4 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Caroline,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was very efficient

Sam was very efficient, courteous and extremely helpful

26 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Trev,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke did a great job sorting out the…

Luke did a great job sorting out the transfer. Well done.

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Noel ,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

14 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Alton

Antwoord van Vodafone UK - Alton

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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