Vodafone UK - Andover Reviews 

535
•
TrustScore 5 uit 5

5,0

39 High Street, SP10 1LP Andover, GB

•

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Beoordeeld met 5 van de 5 sterren

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 39 High Street, SP10 1LP, Andover, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

535 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(535)

39.632 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jake was very helpful in helping me get…

Jake was very helpful in helping me get a new phone

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Gladys,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was a great help from the moment I…

Josh was a great help from the moment I walked into the store. Very happy with the service I received

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh helped sort my phone for me

18 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service today in the shop…

Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!

15 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Richard,

Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience in Vodafone recently

Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Andover

Hey Kayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My experience in Andover Vodafone today…

My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable

15 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to Vodafone today to pick my…

Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.

15 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was fantastic

Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Andover

Hey Edward,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely fab service

Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.

15 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Robbie has been very helpful and very…

Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Andover

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was excellent.

I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.

13 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hi Robin, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 1 van de 5 sterren

Refused to give me a receipt for my…

Refused to give me a receipt for my router return, I wont be happy if you charge me.

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Kymm,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that is not our intention to deliver anything less than excellent service. Please come to chat our team on facebook at 👉vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Robbie understood my requirements

Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terri was really helpful with…

Terri was really helpful with explaining my contract

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Paige was so helpful and provided me…

Paige was so helpful and provided me with excellent customer service, thank you

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Louise,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jake was a lot of help and got me the…

Jake was a lot of help and got me the best price for what was needed

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone purchase

Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful and friendly staff

Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The young girl page Paige

The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terri provided outstanding service that…

Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Andover

Antwoord van Vodafone UK - Andover

Hey Rockel,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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