Vodafone UK - Ashford Reviews 

256
•
TrustScore 5 uit 5

4,9

2 County Square, TN23 1YA Ashford, GB

•

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Beoordeeld met 5 van de 5 sterren

28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 2 County Square, TN23 1YA, Ashford, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

256 reviews

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4,9

Alle reviews

(256)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Matt was extremely helpful and patient…

Matt was extremely helpful and patient explaining and saved me money on all plans Sn assett to company I am a long term customer of 30 years plus

17 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Pamela,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service in Vodafone Ashford…

Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen in the Ashford store was extremely…

Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Visit

Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Jensen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Problem. Matt Ashford sorted Thanks.

Had couple problems that was "bugging" me ( no pun ).

Matt @ Ashford sorted them quickly with a smile.

Thank you Matt.

Dennis Marsh

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Dennis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen from the Ashford Kent branch

Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Ebony,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen Was very friendly

Owen Was very friendly, very helpful and was not pushy

17 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey George,
 
Thanks for the lovely review and fantastic support for Owen
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen was good very helpful and sorted…

Owen was good very helpful and sorted everything out for me

3 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey RACHAEL,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was excellent patient and…

Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Mokey,

Thanks for the lovely review and fantastic support for Matt .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Harry !

Excellent service from Harry !

30 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really good cuatomer service from the…

Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.

22 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Mr. Udayan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen was extremely helpful with the…

Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.

22 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Frances,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was very helpful with my service…

Harry was very helpful with my service problem will be back to buy more

21 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ashford

Hey Magdalena,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry in Ashford Awesome

I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry

21 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Sandra,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry is a great member of the team

Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!

20 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey Cady,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was knowledgeable and very…

Harry was knowledgeable and very polite.
Great service 5* thank you

20 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt’s service was brilliant

Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex went above and beyond and took…

Alex went above and beyond and took customer service to an extra level.
I couldn’t speak highly enough of our experience today.

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Owen was very friendly and informative

Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen

8 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are glad you found the information helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Unfortunately lost my phone

Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.

8 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Ashford

Antwoord van Vodafone UK - Ashford

Hi. We're sorry to hear about the loss of your phone. We're happy that the process of getting a new one was made easy for you with detailed explanations. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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