Vodafone UK - Barnsley Reviews 

368
•
TrustScore 5 uit 5

4,9

15 The Mall, Cheapside, S70 1SB Barnsley, GB

•

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Beoordeeld met 5 van de 5 sterren

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emma was very knowledgeable and experienced in helping me buy a new phone. She was very patient with me (im not very good with phones) and pleasant. Thank you Emma.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made thing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 15 The Mall, Cheapside, S70 1SB, Barnsley, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

368 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(368)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thanks Zak!

Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number onto a new sim very quickly and was so friendly. I work in retail myself, it can be energy draining at times but Zak was everything you’d want from great customer service!

15 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hi Laura. Thank you for your review for Zak. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Isabelle and Nad helped me and my wife…

Isabelle and Nad helped me and my wife sort 2 phone upgrades and a new broadband connection which was much cheaper than BT. They were polite and knowledgeable.

13 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hi Tony. Thank you for your review for both Isabelle and Nad. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Pleasant experience to upgrade.

The person we dealt with was Zak. He was excellent, helpful, knowledgeable, and very amiable. Went in to enquire about a possible upgrade form my existing, he was really happy to assist. It wasn't just about "selling a phone" which i have experienced from other companies, more of a friendly chat, chuckle and leave as a friend type of experience. Excellent service and my new phone works out cheaper than the one I traded in!

31 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hi Craig, we are pleased to hear about your fantastic experience. It's great to hear Zak was helpful, personable and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your new device.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fiz was very helpful and…

Fiz was very helpful and informative,also very friendly he helped us sort my mothers phone and got us a good deal on a new one which sorted my mums needs.

22 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Janet,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Fiz again got a new…

Great service by Fiz again got a new Tablet from him always smiling and very helpful

20 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Isabelle gave a nice and pleasant…

Isabelle gave a nice and pleasant experience

19 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Alan,
Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Me and my partner came to sort out end…

Me and my partner came to sort out end if contract phones. Zak was very helpful and made things very easy and straightforward.

10 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Wendy,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic sales person- Nad was very…

Fantastic sales person- Nad was very helpful

10 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Anna,

Thanks for the lovely review and fantastic support for Nad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service very helpful and informative. Got me the best deal and explained everything clearly. Thanks Fiz

8 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey RBrown,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

She was very helpful ful and supportive…

She was very helpful ful and supportive and was very welcoming thanks Carrie

7 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Jon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store to upgrade my sim

Came into store to upgrade my sim, Nad helped without a problem! He was polite and informative and I couldn’t have asked for any better! Thankyou!!

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Bonnie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to sort my phone out which…

Came in to sort my phone out which wasn't receiving phone calls. Dealt with by Fiz who was very helpful and informative and sorted everything for us. He had patience and time to explain everything . A pleasure to meet him and an asset yo the company.

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hey Barry,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in because I had lost my phone…

Came in because I had lost my phone Carrie sorted everything out for me

25 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Kevin ,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What a guy

What a guy! Fiz was so incredibly helpful, professional and amiable . ... so great to encounter !

19 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Rex,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Nice to have the personal touch. Thanks very much. X

5 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy customer

Came in with no idea of what's happening with the outstanding bill on the contract. Ended up leaving with a newer phone and a cheaper plan. Couldnt be any more happier, Big shout out to Nad.

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hi Harry,

We really appreciate your wonderful review and the amazing support for Nad.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zak was wonderful and very helpful 👏

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hey Doina,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ned was very helpfull and highly…

Ned was very helpfull and highly qualified

2 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fiz has been vey helpful,


Fiz has been vey helpful,
En wonderful and very professional. Thank you so much .

24 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hi A Clarke,

Thanks for your kind words for Fiz. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Isabelle Helped do a transfer and was…

Isabelle Helped do a transfer and was very polite

16 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hi there,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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