Vodafone UK - Barnsley Reviews 

365
•
TrustScore 5 uit 5

4,9

15 The Mall, Cheapside, S70 1SB Barnsley, GB

•

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Beoordeeld met 5 van de 5 sterren

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made thing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 15 The Mall, Cheapside, S70 1SB, Barnsley, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

365 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(365)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

wWas served by fiz .very helpful and…

wWas served by fiz .very helpful and very good service top lad.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service was very good

The service was very good, Fiz was so supportive, helpful until I understood what I was was not understanding. Thank u🙏🙏🙏
He is a Credit to Vodafone and never had service like I have with him.
Bless

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and nice sort my needs…

Very helpful and nice sort my needs thanks isabelle

18 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service in store from Fiz upgrade…

Great service in store from Fiz upgrade HBB and also got a new tablet no hassle.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dans Patience is rewarded. Personal attention and patience by the…

Personal attention and patience by the advisor. Dan was attentive and sought out the deal i needed.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Valerie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Because of the service i got from fiz i…

Because of the service i got from fiz i am happy. Great guy thank you

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hi Antonio ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fiz —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Server by Dan

Server by Dan. You were really good

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Margaret’s,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan at the Barnsley Branch was amazing…

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to switch the phone to a newer one and again, Dan supported. The process was seamless, smooth and overall fantastic. Dan kept conversation flowing as we completed the exchange. I ended up leaving with a new iPhone 17 pro max and an iPad, a deal put together for me.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Alisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan from Barnsley

Dan from Barnsley - outstanding saved my phone and saved me from a meltdown! What a guy great hair, if you need any help go to Dan! 👊🏼

5 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hi Alex,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent personal service

I have been a Vodafone customer for some years.
My screen started switching off,.
So I went to purchase a new phone today.
I had amazing service, Isabelle was so helpful and very experienced.
I went in feeling very worried and came out with a fantastic phone all set up and ready to go.
Thank you Vodafone for the excellent personal service.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hi Patricia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Isabelle —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went in to store with issue with my…

I went in to store with issue with my phone. I was served by Fiz who was very helpful and calm. Told me issue with my phone and got me a new phone and a tablet all set up for me.
He was great 10/10 service

19 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Marlene,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Isabelle was superb sort me a great…

Isabelle was superb sort me a great deal. Happy 100% service

20 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Steven, ​

Thanks for the lovely review and fantastic support for Isabelle. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

I have been a Vodafone customer …

I have been a Vodafone customer for many years, currently I have 4 contracts for various members of my family. The online staff have always been very helpful and provided excellent customer service.
However I visited the Vodafone shop to purchase a wireless charger for my wife's phone . I waited patiently for one of the two staff members to complete their tasks so I could be served. One of them , who was dealing with a sale attempted to direct me to the other that was on the computer. I was being ignored so I backed off and waited patiently again until he finished with the sale. Once he finished i approached him and once again he directed me to the person that was busy. She then said you'll just have to wait until I finish this . I said ok no problem. I don't know why they didn't want to serve me . I placed the charger on the counter and said it doesn't matter then . With that as I was leaving he said I will serve you then, but it was too late. I then felt rejected so I left.
I went outside and saw a mobile phone stall so I gave them my custom instead. I saved £7 on the purchase as well. So I should really be saying thanks Vodafone. One of my contacts is up for renewal next month I think hmm 🤔

18 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Phillip,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Serve by dan very good

9 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Lorraine,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service by fiz at Barnsley

Excellent service by fiz at Barnsley

9 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Tracey,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Customer Service in Barnsley

I received excellent customer service from both Fiz and Daniel. They explained things really clearly. Fiz was very helpful in resolving an issue with my Broadband application. They were very professional and with good communication skills.

7 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fiz and Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was extremely helpful and clear…

Chris provided excellent customer service during my visit at the Barnsley branch. He was clear in explaining all the details I needed to know about my iPad contract and other perks of being with Vodaphone. I left confident in my choice and purchase.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Isaac,
 
Thanks for the lovely review and fantastic support for Chris.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Isabelle helped transfer my phone

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Colin,

Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fiz has been amazing ordered online but…

Fiz has been amazing ordered online but run in to problems
Great customer service well happy with everything been sorted out
Thanks

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Barnsley

Hey Caroline,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Isabelle was informative

Isabelle was informative, showing Dan how to train which is brilliant.

5 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Barnsley

Antwoord van Vodafone UK - Barnsley

Hey Sarah,

Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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