Vodafone UK - Basildon Reviews 

191
•
TrustScore 5 uit 5

4,9

100 Town Square, SS14 1BX Basildon, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 100 Town Square, SS14 1BX, Basildon, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(191)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Phan was very helpful

Phan was very helpful and understanding to my requirements . She guided me through the process and made it very clear and easy to do . Would highly recommend her to anyone.

1 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Derek, ​

Thanks for the lovely review and fantastic support for Phan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan was Really friendly and kind also…

Phan was Really friendly and kind also very helpful with everything we asked about but also told us a lot we didn’t know we could get

1 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Michael,
 
Thanks for the lovely review and fantastic support for Phan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
We had an outstanding experience at the phone store today! Samuel was absolutely amazing — he went above and beyond to make sure everything was perfect for us. His dedication, patience, and professionalism were on another level, and we couldn’t be more satisfied with the service he provided. Truly one of the best customer service experiences we’ve ever had.
A huge thank you to Samuel for making everything possible and for showing such genuine care.
And a very special thank you from Emily for her wonderful birthday present — it really made her day extra special! 🎉
We left the store not just happy, but genuinely impressed. Highly recommended!

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

We're absolutely thrilled to hear that our service was so helpful and that you found it to be an outstanding experience. We appreciate you taking the time to leave us this fabulous feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chirelle has been amazing today!

Chirelle has been amazing today!

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samuel

Samuel, great service and very helpful.

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phan was very friendly and very helpful…

Phan was very friendly and very helpful and patient with me.she knows here job and she does it well,she is a great member of staff for you.

4 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review and for your kind words.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mai was Very helpfull

Mai was Very helpfull

3 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

We are happy to hear that you found our agent Mai helpful.

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samuel

Samuel, was very helpful and efficient and quick, in sorting me out a very good deal.

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Samuel

The salesman called Samuel made me very comfortable and went through everything thing with me he is very polite professional and a lovely guy. Would recommend him to anyone.

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Pleasant visit

Kill time and got another phone sim activated. Served by Mai who was very helpful.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hey Raymond,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service!

Great service! I came into store a couple of times & what a lovely team! Del is amazing and so helpful! He helped me sort my account and upgraded my phone, he got me the best deal within my price range. He has a fantastic attitude and always had a solution to problems that occurred.

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Basildon

Hi Darcy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Del —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samual was amazing

Samual was amazing. So kind and helpful and explained everything so well

5 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Katie,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samual was very helpful

Samual was very helpful , informative and patient ! Think I got a good deal
So very happy 😃

4 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

PHAN AT BASILDON VODAFONE WAS AMAZING…

PHAN AT BASILDON VODAFONE WAS AMAZING HELPING ME SORT OUT A NEW PLAN FOR ME

2 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Deborah,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samual

Sam, was very helpful and very good people skills

Appreciate his time

Thankyou

10 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Taylor,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top Class Service

i popped into the Vodafone store in Basildon to get a SIM only contract and move my existing number over. I was dealt with by Ruby who was brilliant. She had me set up in just a few minutes and explained everything as we went along.

8 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Jean,

Thanks for the lovely review and fantastic support for Ruby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing afternoon at Vodafone store in…

Amazing afternoon at Vodafone store in Basildon today.
Phan the store manager was a real delight and extremely knowledgeable.
Thank you for your massive help today.

6 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Samuel is very helpful, easy to talk to.
Very good customer service!

5 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visit basilHad an amazing visit to Basildon…

Had an amazing visit to Basildon Vodafone Sam dealt with he was fantastic above and beyond thank you

4 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey there,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was Very informative and very…


Sam was Very informative and very helpful.
Worked very hard to achieve my requirements

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Basildon

Antwoord van Vodafone UK - Basildon

Hey Essex, ​

Thanks for the lovely review and fantastic support for Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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