From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
Bedrijf heeft geantwoord
Locatie
Wijzig locatie27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Lees wat reviewers zeggen
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... Toon meer
Bedrijf heeft geantwoord
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
Bedrijf heeft geantwoord
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Belfast Forrestside
Geschreven door het bedrijf
Contactgegevens
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, Verenigd Koninkrijk
4,8
Uitstekend
177 reviews
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Was very helpful and understanding
Was very helpful and understanding
2 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Jason,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The sales representative talked me…
The sales representative talked me through everything I needed to know about different phones.
18 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jan was most helpful
Jan was most helpful.
Excellent PERSONAL service.
Infinitely better than a call centre, which is why I am a returning customer.
23 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Richard,
Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Scott went above and beyond . Made it so easy to upgrade , 💯 customer care
16 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Cheryl,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott was great and found the best deal
Scott was great and found the best deal possible for me, I had done online research and Scott explained everything and made sure I got the best deal. The store atmosphere was great nice and friendly and all the customers in store were enjoying themselves. Rare to see such and atmosphere like this in retail. David and Neil were great at getting me at the door and bringing me along the journey.
11 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Anthony, this is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jan made me comfortable and patient and…
Jan made me comfortable and patient and friendly knowledgeable. Great asset to the team.
27 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hello again
Hello again, Jan! It was great to sit down with someone who can master all the ins and outs of this technology! I receive messages relating to my mobile, Internet, broadband, etc. and am mostly at a loss as to how to respond - it's such a relief to get it sorted and know that I'm 'on the right footing' for the next period of time! So - many thanks to Jan for her patience and skill! Mary
18 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Mary,
This is lovely feedback for Jan. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgraded today
Thank you Jan for the upgrade today. She went through the process very efficiently and was able to help me with my trade in even though the my Vodafone app was not working correctly on my phone. She was very accommodating. Special mention to Victoria who was able to help me a few weeks back with a separate issue. She went above and beyond for me. Great team.
16 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Callum,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service | Victoria Flava
Excellent service from Victoria-Flavia.
Very thorough, very efficient & a great customer experience.
5 stars.
27 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Matt,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience and a very patient
Great experience and a very patient, professional and kind advisor.
Thank you Chris!
26 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi there,
We're grateful for your positive feedback on Chriss, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service from Scott
Great customer service from Scott from the moment we walked in. He explained everything clearly and advised us what would suit us best. He is a real asset to Vodafone.
21 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey Jonathan,
Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
He was very patient and helpful
Chris was very patient and helpful .
xxx
17 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Thanks for letting us know how patient our team were recently. All the best, The Vodafone Social Media Team
Absolutely amazing employee called…
Absolutely amazing employee called Chris. He answered all our questions with expertise and good humour. Totally wonderful!
17 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hey, it's great to hear Chris was able to offer you such a great service. Thanks for your feedback! All the best, The Vodafone Social Media Team
Excellent service today from Jan
Excellent service today from Jan. Sourced out the best deal for me and also her and the manager dealt very patiently and professionally with a difficult customer who interrupted the meeting I was having in regards to my contract renewal on 2 occasions. I've been a customer with Vodafone for many years and have always found the staff at Vodafone Forestside to be extremely helpful and professional.
11 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Simon,
Thanks for your review for Jan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Knowledgeable, pleasant and patient staff
I was very impressed with Jan who was pleasant and patient, answering all of my questions. She explained all the options available and I now feel that I understand my contract fully.
11 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Kathleen. Thank you for your review for Jan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
One very grateful customer
My phone decided to not switch back on today and after 7 years with with the same device, I was absolutely clueless!
Dave sat me down and went through all my options, he took his time and went above and beyond helping me get a new phone set up, and deserves 10 stars!
28 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Lyndsay,
Thanks for your review for Dave. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone shop in forestside is a great…
Vodafone shop in forestside is a great shop, with fantastic & helpful staff, especially victoria-flavia, who went above & beyond to facilitate several queries I had with a couple of contract phones I have with Vodafone. My family has been with Vodafone for 20 years now, & with helpful & knowledgeable staff like this young lady, I'm glad I've stuck with them. Thanks Victoria-flavia.
26 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi James,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dealt with Victoria in store ..very…
Dealt with Victoria in store ..very informative ,pleasant and efficient lady
26 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hi Pauline,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service, Victoria was friendly and helpful.
9 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Thanks for the five star review, Tapiwa. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chris was great,helpful friendly did…
Chris was great,helpful friendly did the job quick without all the hassle to explain reasons I'm moving to vodafone,
Stress free contract, anyone looking to join vodafone visit the forests side store belfast great atmosphere and craic with all staff Chris and Neil so funny and offered cup tea when I sat down
6 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Belfast Forrestside
Hello, Scott,
It's great to hear about the positive experience which you had with Chris. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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