Simon was amazing at explaining everything. And reassuring me about everything. I would highly recommend the Berwick shop and staff.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Toon meer
Bedrijf heeft geantwoord
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Toon meer
Bedrijf heeft geantwoord
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Berwick Upon Tweed
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Verenigd Koninkrijk
4,9
Uitstekend
159 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All the staff were friendly
All the staff were friendly
Kev was really helpful
Great little phone shop
20 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey Fay,
Thanks for letting us know what an amazing job Kev did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a great experience in the Berwick…
Had a great experience in the Berwick store today. Chloe helped me with getting a new phone, was a great help and assisted with all my questions. Will definitely be back.
17 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good and helpful advice
17 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey Peter,
Thank you for your feedback! We're really glad you're feeling satisfied with the service you received and managed to get help.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good staff
Went in for help setting up phone, staff was great and very helpful
30 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey Rodney,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, polite with good knowledge of the products they are selling. Would recommend this shop to anyone looking at getting a new phone.
31 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Help
Great help from the Berwick store, highly recommended
28 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Paul,
Thanks for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rubbish No speed No costumer service illegal drilling
Rubbish costumer services, no communication with their partners, ignoring costumers request and sending city fibre to make more holes (illegally without consent from owners ) on your building and put more cables!! Unacceptable 👎
I changed to three 5G 3 free months and as fast as any fibre out there...I work from home.
Vodafone/city fibre/virgin and other Fibre are using propaganda to take more money from you their fibre internet is NOT faster, is just super expensive internet and they are destroying our buildings with Cables and boxes!!!
6 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi there,
Thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this.
If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in looking to upgrade my phone…
I went in looking to upgrade my phone and Chloe couldn't have been more helpful. Even with a slight glitch along the way she was brilliant and helped at every step. I've left happy with my new phone contract all thanks to her!!
29 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful Store
Very helpful staff in store, excellent service.
27 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Duncan. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Customer service is excellent. Got my business broadband up and running in no time at all
16 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Kris,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff really helpful and knowledgeable
Staff really helpful and knowledgeable. Always deal with this store.
30 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got great help and advice well…
Got great help and advice well recommended
15 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Thanks for the brilliant feedback, Tara! It's really appreciated.
If you ever need further help, please pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Simon was excellent in his job and…
Simon was excellent in his job and dealing with my new iPhone 15
25 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Naomi,
Thanks for taking the time to review! We're pleased to hear about your recent experience, and how Simon provided good service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The man who dealt with us was very…
The man who dealt with us was very helpful - Kev and he found us a deal which we are very happy with. Good friendly service
21 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Charles. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou the service has been top grade
21 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Pauline. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Chloe is possibly the most helpful advisor I’ve encountered. Nothing is ever too much trouble and always done with a smile, even when I was having trouble with my broadband order. She updated me every step of the way. 10/10 service and will always come back
7 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Chad, It's great to see Chloe offered such memorable service.
Thanks for your review, The Vodafone Social Media Team
Excellent service
Excellent service ! Great product knowledge highly experienced.
9 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service
Our current provider was not fulfilling our need, so we needed to change provider. Luckily our local Vodafone shop was there to help us change providers. The offered us an incredible new deal. With help from Chloe, who explained ever step to us in detail and what we would be getting as part of the new deal. She was incredible with my mother and made sure she understood everything. We use Vodafone for all our phones so we know we can always pop in and ask any questions we have
22 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Andrew,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Most help and knowledge Vodafone staff
I travel to this store from Aberdeenshire every 2 years to renew contract change phones.
Staff are extremely pleasant and helpful and above all knowledgeable
It is a great pleasure to deal with this store and they are as great credi to Vodafone
21 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Although kev and the team were closing…
Although kev and the team were closing they still helped me sort a problem with my contract, saved me £70 a month and helped me choose the right mobile wifi! Thank you I really appreciated everything
15 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Berwick Upon Tweed
Hi Leanne, It's really great to see Kev was able to help and found you a great deal too!
Thanks for your awesome feedback, The Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.