Vodafone UK - Birkenhead Reviews 

308
TrustScore 5 uit 5

4,9

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Beoordeeld met 5 van de 5 sterren

Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Birkenhead

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

308 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(308)

41.411 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Matt was very helpful and patient and…

Matt was very helpful and patient and explained everything to me

17 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Jan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to the Birkenhead store and was…

Came in to the Birkenhead store and was helped by Tom to fix my phone which wasn’t calling
And he helped fixed my tablet
Excellent service

15 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Liverpool,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth helped me transfer everything over…

Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

9 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was a Great help and advice

Tom was a Great help and advice, sorted my phone and broadband

5 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Kate,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was absolutely amazing nothing…

Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot

28 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sharron,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy with my service

Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks very much for your help Dylan…

Thanks very much for your help Dylan you have been very helpful

18 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came in store to query my bill as a…

I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.

16 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Frances,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was great really helpful and…

Tom was great really helpful and proffesional

16 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Tom,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was friendly and helpful and helped…

Tom was friendly and helpful and helped me with all my needs and I left very satisfied

16 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Kelly,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and easy

Friendly and easy

14 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service by Laura

Great customer service by Laura

14 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was extremely helpful abd…

John was extremely helpful abd courteous. Would recommend Vodafone to anybody.

12 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matthew was excellent

Matthew was excellent, service was exceptional. He was a star!

12 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Ronda,

Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very pleasant and accommodating.

Very pleasant and accommodating Laura and Mathew.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matthew was fab!

Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew

8 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Bethany,

It's fantastic to hear that Matthew was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

This was my first time in the Vodafone…

This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.

6 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad

3 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Was served by Laura in store today…

Was served by Laura in store today doing my broadband upgrade
She was polite friendly and helpful

30 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Laura

Great service from Laura, thank you!

30 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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