Vodafone UK - Birkenhead Reviews 

352
•
TrustScore 5 uit 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

352 reviews

5 sterren
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2 sterren
1 ster

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5,0

Alle reviews

(352)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you so much Laura and Tom for…

Thank you so much Laura and Tom for your help yesterday. The pair of you are invaluable to Vodafone. Can’t thank you enough.

27 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was very patient

Tom was very patient. Was easy to talk too and checked everything for me multiple times.
Made sure I was getting the best deal.

25 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I received excellent customer service…

I received excellent customer service from Matt. He answered all of my queries effectively

25 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt have been brilliant

Matt have been brilliant, Sorted out my issue efficiently

23 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was excellent at sorting both…

Matt was excellent at sorting both phones out. Very very helpful!

23 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Veronica,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and calm

Very helpful and calm, explained everything really clearly x Shaz

17 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Terry,

Thanks for the lovely review and fantastic support for Shaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I coming store today

I coming store today, Tom him so frendly and so kinds him help me to much, i just want say thank you!

15 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Ly,

Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was amazing and helped us so…

Laura was amazing and helped us so much. I brought my mum back to Laura and she was brilliant with her too. Thanks Laura, much appreciated.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Lauren,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service and advice…

Absolutely amazing service and advice of laura today she's so helpful and polite

14 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was very helpful in helping with…

Matt was very helpful in helping with my phone upgrade and very friendly! Thank you Matt :)

13 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Very knowledgeable, friendly and helpful. Excellent customer service.

8 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Laura and John

Great service from Laura and John, thanks again.

5 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Laura,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was really good to start

It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything.
But later found out that my voice mail is still with o2 and comes up with a different number.
So I'm going to have to take more time off to sort out
Jay

31 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Jay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in…

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would of found it difficult to upgrade and transfer all data. Tom also saved us money on our new phones. A big thank you to Tom.

27 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth was very good ,problem gone way…

Beth was very good ,problem gone way thank you.

24 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Vivenne,

Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nowshin helped me so much as i am…

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

22 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nowshin was very friendly and helpful

Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks

19 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Rishi,

Thanks for the lovely review and fantastic support for Nowshin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

She was knowledgeable helpful extremely…

She was knowledgeable helpful extremely patient,and a credit to herself and the company.

19 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Marshall

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nowshin was absolutely great today and…

Nowshin was absolutely great today and has got me back on line and more ...Great help

19 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Graham,

Thanks for the lovely review and fantastic support for Nowshin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was so kind and knowledgeable and…

Laura was so kind and knowledgeable and talked me through the process very clearly. She even waited while I fed the parking!

17 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Stella,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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