Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Lees wat reviewers zeggen
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... Toon meer
Bedrijf heeft geantwoord
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... Toon meer
Bedrijf heeft geantwoord
Great guy very helpful
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Bishop Auckland
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
54 Newgate Street, DL14 7EQ, Bishop Auckland, Verenigd Koninkrijk
5,0
Uitstekend
312 reviews
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Mark was amazing he went way above to…
Mark was amazing he went way above to help us sort everything out . Thank you very much Mark
21 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service and help
Mark (Assistant Manager) extremely helpful. Would recommend to family and friends. Many thanks to Mark.
16 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Bishop Auckland
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was great!
Jack was great!! Really helped me get my new phone and contract :)
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey Ammie,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark and Jacks service as exceptional
Mark and Jacks service as exceptional, they assisted me with upgrading, trading in and even assisted with other older devices! I would highly recommend
17 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited a Vodafone store and…
I recently visited a Vodafone store and had a fantastic shopping experience. The staff were incredibly friendly and knowledgeable, taking the time to understand my needs and help me choose the right phone and plan. They patiently answered all my questions and provided detailed information about the different options available.
The store was well-organized, making it easy to browse through the products. I appreciated the relaxed atmosphere, which made my shopping experience enjoyable rather than rushed. After making my purchase, the staff ensured I was set up with my new device and explained how to use all its features.
Overall, I highly recommend this Vodafone store for anyone looking for great customer service and a wide selection of products. I left feeling satisfied and confident in my purchase!
Cheers Mark and Chantal
12 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi Becky.
We really appreciate your wonderful feedback regarding your recent experience. We're happy to hear that our team provided excellent support and assistance.
If you need us, message our team on Facebook - vodafone.uk/3lCYUxW, X - vodafone.uk/3LXh2xl or Instagram - https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Mark gave me exceptional service with…
Mark gave me exceptional service with helping me with my sim and confirmed a better upgrade option trading in my old device
11 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey Rodger,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very helpful and taked me throw every step and made things really good.
We really enjoyed our visit as we always do. They are very helpful and really nice and very helpful.
5 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi Jayne,
We really appreciate your wonderful review and the amazing support for Jack.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jack very well mannered and very…
Jack very well mannered and very helpful and give good advice and listen to what we have to say
5 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi,
We really appreciate your wonderful review and the amazing support for Jack.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jack and jay
Jack and jay were great and couldn’t have asked for better service. Don’t think the store and my experience would have been the same if they were not there.
3 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hey James,
Thanks for the lovely review and fantastic support for Jack and jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark was incredibly helpful
Mark was incredibly helpful! I tend to prefer online shopping, and I thought upgrading to a new phone, would be preferable. Unfortunately, I did make more than a few mistakes when doing this online. Mark not only helped rectify my mistaken selections, but managed to get me a better deal. Thank you for your knowledge, and patience Mark.
23 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi Shareen
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience with the guy in store…
Good experience with the guy in store today.
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff were great attentive and honest
Staff were great attentive and honest
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service from Chantal
Great service from Chantal. She’s very efficient
7 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi Ann,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First-class customer service from Mark…
First-class customer service from Mark and jack
7 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Thanks for the first class review, John! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service at the bishop…
Great customer service at the bishop auckland branch jack and Mark were both very helpful 5*
7 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
What brilliant feedback for Jack and Mark! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Issues
Fantastic work by Jack,
resolved my ongoing issues with my e sim after numerous calls to Vodaphone Tech and custy services.
22 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, Jack from Bishop Aukland branch was very helpful and totally recommend!
19 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Hi Georgiana. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and great service at the Bishop Auckland store
Jack was really polite, cheerful and helpful sorting out some issues we had with one of our phone contracts. He took time to explain everything and was sorted out our contracts efficiently especially with regard to a trip to New Zealand. Many thanks - a great service.
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Friendly staff who explained…
Friendly staff who explained everything. We dealt with the manager Jack who was fantastic and so helpful.
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bishop Auckland
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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