Vodafone UK - Bishop Auckland Reviews 

312
•
TrustScore 5 uit 5

5,0

54 Newgate Street, DL14 7EQ Bishop Auckland, GB

•

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Beoordeeld met 5 van de 5 sterren

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... Toon meer

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Beoordeeld met 5 van de 5 sterren

Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 54 Newgate Street, DL14 7EQ, Bishop Auckland, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

312 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(312)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were very impressed with Jack

We were very impressed with Jack, he understood our requirements and sorted both my husband and I with new contracts.

13 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Audrey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellence as Standard

I always get excellent service at the Bishop Auckland store - I don't know what I'd do if it ever closed.

10 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The lads in the shop were very helpful…

The lads in the shop were very helpful when geting my new phone, thanks so much for your help, would reccomend

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful

Extremely helpful, efficient and genuinely a nice guy

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark I store was brilliant

8 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really knowledgeable of all the…

Really knowledgeable of all the systems! Solved the problem I could solve over the phone! Thanks Mark!

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lois in store was fantastic

Lois in store was fantastic, she lowered my broadband pricing and even got me up to 2.2GBPS! Amazing

30 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Mark,

Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Staff.

Mark was very helpful sorting out my upgrade instore for me. Would reccommend 💪

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Lois,

Thanks for the lovely review and fantastic support for Mark. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely Experience.

Lovely experience in Bishop Auckland. Lois has ever-so kindly set up my new phone and got the best sim only deal for me!

26 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Anthony,

Thanks for the lovely review and fantastic support for Lois. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George got us sorted in next to no…

George got us sorted in next to no time. Absolute star, credit to Vodafone.

23 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Tracey,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was amazing

Service was amazing by Lois, really helpful, personal and informative :)

21 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George was really helpful with my…

George was really helpful with my inquiries as was jack

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Alexander,

Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George and Jack were great

George and Jack were great, very helpful. I would recommend this store personally

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service big help feom George

Brilliant service big help feom George

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Michael,

Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

George was great in store with my query…

George was great in store with my query about my home system.

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Liam,

Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Everything was made really simple

Everything was made really simple, Lois explained it all, a really easy experience

12 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Sharon,

Thanks for the lovely review and fantastic support for Lois.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer care

Our Vodafone helper is as absolutely amazing. She helped us quick and easy and Lois as so kind, caring and considerate with us too. Such an easy experience, 10/10

12 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Chantelle,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lois was absolutely fantastic

Lois was absolutely fantastic! I’m clueless with tariffs etc but Lois took control, reassured me and made sure I left with an excellent deal. Would highly recommend. Customer care is outstanding.

6 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Vicky,

Thanks for the lovely review and the fantastic support you’ve shown for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack in the Bishop Auckland Vodaphone…

Jack in the Bishop Auckland Vodaphone store was excellent. Great customer service. Helped me with a new contract and to give me best value deal. Clear and concise explanation. Felt secure about his knowledge and advice

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack manager of Vodafone Bishop…

Jack manager of Vodafone Bishop Auckland resolved all of my issues that ive had with with a package deal a sim only deal very friendly and helpful

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Bishop Auckland

Antwoord van Vodafone UK - Bishop Auckland

Hey Andrea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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