Vodafone UK - Blackpool Reviews 

305
•
TrustScore 5 uit 5

4,9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. ook in
  3. Internetaanbieder
  4. Mobiele telefoon winkel
  5. Telefoon- en internetdienst
  6. Telefoonmaatschappij

Over Vodafone UK - Blackpool

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

305 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(305)

39.942 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. I got S24 ultra on amazing deal!. Martin was extremely helpful and transfer my data over from my old phone. Highly recommend Vodafone to my friends.

16 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Carol,

Thank you for taking the time to leave us a 5 star review and congrats on the new S24 Ultra.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service in Blackpool 10 stars

Nikki in the Blackpool store was fantastic from start to finish. Nothing was too much trouble. Would give Nikki 10 out of 10 for outstanding customer service. A true asset to Vodafone.

9 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Samantha,

Thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service personnel adam was prompt and efficient

Service personnel adam was prompt and efficient and helped me in my situation

14 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Williams. Thank you for your review for Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Marcin was excellent. I will highly recommend Vodafone Blackpool shop.

11 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hello, Pam,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Marcin.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, I got exactly what I when in for, in no time at all. Very happy with my upgrade, thanks again Matthew 🙌🏻

4 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Adam,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and congrats on your new upgrade.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

I have been into store on a number of occasions recently and Nikki has always been amazing! She is helpful, courteous and professional and helped me to sort out my broadband service cancellation which had not been actioned. I also bought a new phone and contract and she got me a brilliant deal with money back for my old handset! Great customer service!!

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Stephen,

Thanks for your review for Nikki. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great expirience

Great expirience! Marcin was amazing, he was very polite and frinedly. Highly recomeded!

3 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Mejnun,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Awesome experience

Awesome experience! Martin found me an amazing deal on S24! I am very happy with Vodafone.

1 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hello,

It's great to hear that you received a 5 star service from Martin! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nikki in the Blackpool vodaphone store…

Nikki in the Blackpool Vodaphone store had a look at my iPhone since it wasn't working properly, I was a walk in customer on a day out. Nikki was available to help me, it took a little time to sort out but she was extremely efficient and professional and all with a smile. I was so happy with her and that she managed to get my phone working I decided she deserved a 5* review.

19 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hey Helen, It's great to see Nikki was able to get you back up and running again. Hope you enjoyed you day out 😊
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

I came to Vodafone Blackpool shop…

I came to Vodafone Blackpool shop because I couldn't make calls and send texts. Martin was brilliant! Thank you Vodafone!!! You have great staff!!!

16 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Yvonne,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! Martin was very friendly and polite. Highly recommend!

16 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Pauline,

Thanks for sharing this experience with Martin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Martin was very helpful

Martin was very helpful. He help me set EU roaming pass and I won't worry when I go on holiday. Highly recommend it.

16 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Francis,

This is lovely feedback for Martin. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service

Amazing Customer Service. Martin was extremely helpful. I always go to Vodafone Blackpool to resolve my phone problems.

16 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Keith,

Thanks for sharing your kind words and feedback for Martin. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

I came to Vodafone shop because I…

I came to Vodafone shop because I couldn't access my emails on my phone. Marcin was Brilliant! He fixed the problem for me quickly.

15 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Gary,

Thanks for taking your time to leave this review for Marcin.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

I came to Vodafone shop as I was…

I came to Vodafone shop as I was concerned about my phone. I have received a lot of notifications that my phone has a virus. Martin clear my phone and assured me that j won't received any notifications anymore.

15 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Blackpool

Antwoord van Vodafone UK - Blackpool

Hey Sam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matthew was very helpful and set up my…

Matthew was very helpful and set up my phone. Highly recommended.

14 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Blackpool

Antwoord van Vodafone UK - Blackpool

Hello, Chris,

Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service

14 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Blackpool

Antwoord van Vodafone UK - Blackpool

Hello, Carol,

That’s good to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent deal!

I amazing phone, Samsung S24 Ultra on very good deal. I am very happy. The service I received from Martin was extraordinary.
I recommend Vodafone to everyone!

12 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hey Paula,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent!!

Excellent!!! I went over my bill. Martin was brilliant!!! He was very informative and friendly. He also put the block for me, to stop me going over next time.

12 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Blackpool

Hi Denise,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Martin and he managed to fix what you have visited us for.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came to the Vodafone shop as I was…

I came to the Vodafone shop as I was concerned that I was being scam, Gillian sorted it and assured me that it was not. While I was in she sorted out my data time with my two phones. Finally I purchased an IPhone 14 with a satisfactory result from Gillian

10 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Blackpool

Antwoord van Vodafone UK - Blackpool

Hi,

Thank you for taking the time to leave us a 5 star review and congrats on the new iPhone you have got from us.

Thanks,
The Vodafone Social Media Team

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