I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie63 DeansGate, BL1 1HQ Bolton, GB
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Lees wat reviewers zeggen
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Toon meer
Bedrijf heeft geantwoord
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Toon meer
Bedrijf heeft geantwoord
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Bolton
Geschreven door het bedrijf
Contactgegevens
63 DeansGate, BL1 1HQ, Bolton, Verenigd Koninkrijk
4,8
Uitstekend
247 reviews
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Very helpful advisor Aaron
Very helpful advisor Aaron, sorted me a great deal today.
17 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey Suzanne,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK offers decent customer…
Vodafone UK offers decent customer service, especially staff like Matt and Emily who are helpful and patient. However, consistent professionalism across all experiences could improve. While deals were satisfactory and assistance appreciated, more efforts to streamline customer care would elevate their service. It's good but not outstanding, suitable if you're near Bolton to visit.
5 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Soumen,
Thank you for sharing your feedback with us. We genuinely appreciate it and are committed to making improvements. At Vodafone, our goal is to provide exceptional support to all our customers, so it’s disheartening to learn that your recent experience with our customer service fell short of your expectations. Your insights are invaluable, and we will use them to enhance our services and avoid similar situations in the future.
Should you need any assistance, please don’t hesitate to contact our Social Media team through Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl. We’re here to help and ensure you have a better experience moving forward.
Thank you,
Vodafone Social Media Team
Excellent Service
Excellent service from Lee at yhe Bolton store, talked me through everything I needed to know about my new contract. Everything went as smooth as silk.
4 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Bolton
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee was very helpful and friendly :)
Lee was very helpful and friendly :)
1 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I wan to compliment Matthew on the…
I wan to compliment Matthew on the advice he has given me today. He is a credit to Vodafone, not only his knowledge but his kindness to this old guy for sorting out a problem. Thank you Matthew for your help and guidness. Mr. A.G. Smyth.
1 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was very good when upgrading my…
Matt was very good when upgrading my phone
1 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great job.
Lee in Vodafone Bolton town centre did a great job of unlocking my phone and spent a lot of time restoring it for me I was really happy with the outcome.
Rita Bischoff.
28 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service I got from lee
25 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Norman,
Thanks for taking your time to share this experience in store with Lee. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good customer service
Great to find a company with good customer service at last! Very helpful staff who listened to what I wanted and guided me through the options that most suited my needs.
18 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Angel,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Bolton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Emily and Natalie
Emily and Natalie, have been excellent and would not hesitate to recommend to family and friends.
14 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emily was really helpful in setting up…
Emily was really helpful in setting up my new phone and was super nice and explained everything. Would definitely recommend
14 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Simon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee was extremely helpful &…
Lee was extremely helpful & knowledgeable. Made us feel very at ease & explained everything to us in plain English
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Emily was fab setting my phone up and…
Emily was fab setting my phone up and doing transfer. Very happy
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Bolton
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Fantastic service from Lee in Bolt
25 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was previously with EE and was a bit…
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything and got me a great deal. Asked to speak to his manager to say thanks but he wasn’t around, so writing this review instead.
14 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Paul. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great team.
Liam was brilliant, listened to what I wanted helped me when I didn’t understand and when my old phone crashed he explained what needed to happen next. The store manager Matt was really helpful too and got my old phone working again and the service was great. The team were friendly and helpful and I got the best deal for me.
Nothing phased them and they were great at explaining everything to me.
14 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Donna,
This is lovely feedback for Liam and Matt. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was extremely helpful
Matt was extremely helpful. Initially rectified a problem I had. I was then provided with the option of a new phone which I accepted. All data was then transferred by Matt. Excellent service. Thank you
6 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Bolton
Hi Wendy,
This is lovely feedback for Matt. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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