Vodafone UK - Braintree Reviews 

181
•
TrustScore 5 uit 5

4,9

28 George Yard, CM7 1RB Braintree, GB

•

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Beoordeeld met 5 van de 5 sterren

Jamie was extremely professional, understanding, determined to fix the problem and he did. I had left Vodafone last November after 40 years with them. I went to EE and had a nightmare. They fre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 28 George Yard, CM7 1RB, Braintree, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(181)

39.841 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from the team

Great service from the team. They were understanding.

31 juli 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly staff

31 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Wendy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from the guys.

31 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Scott helped me get a new phone as mine…

Scott helped me get a new phone as mine was broken very helpful 10/10 service and manners and knowledge

27 juli 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hi Geoffery,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kelly was amazing today

Kelly was amazing today. So helpful.... best service in a phone shop ever!

13 juli 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hi Emma,

This is an amazing review to hear for Kelly. Thanks for taking your time to share this.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service by Kelly

Great service by Kelly. Pity we didn’t receive this service 5 weeks ago in Lowestoft

9 juli 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hi. Thank you for your review for Kelly. Minus your prior experience, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was so helpful

Luke was so helpful! Even 5 minutes before closing he couldn’t do enough

21 juni 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hi Annabelle,

This is lovely feedback for Luke. Thanks for taking your support.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service from Braintree Vodafone

Saved money, got a new phone and very smooth process by John and Kelly 👍 Great service, cannot fault this store

20 juni 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hey Peter,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

A really good experience

Kelly was really helpful and gave me the information I needed. She took a lot of trouble retrieving the information from my old non working phone to the new phone I purchased.

12 juni 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Braintree

Hey Pauline,

Thanks for the lovely review and fantastic support for Kelly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Friendly and honest

12 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hey Shivam,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and saved us money too

Very helpful and saved us money too. Thank you Kelly

12 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Gina,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Welcomed with such excellence from John…

Welcomed with such excellence from John and Michael. They helped me pick the right phone for me and helped me set it up! Great service

23 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Brian,

This is a great review for John and Michael. I’m glad to hear you found the best phone for you.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Beoordeeld met 5 van de 5 sterren

Fantastic customer service from a young…

Fantastic customer service from a young woman named Kelly Voang. She helped me sign up for a new sim contract giving me great information and help all throughout the process. Will defintely be coming back to her for any help with my new sim.

20 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Kelvin,

Thanks for the amazing review for Kelly, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team on site were very helpful and…

The team on site were very helpful and friendly. They knew the products well and helped us pick the right devices for our needs.

15 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Paul. Thank you for your review for our Braintree team. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Saved me money and really helpful.

15 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Stephen. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Recommend

Very friendly staff, no problem was too big for them. Every time I come into the shop they help me out. Thank you Kelly and Luke for helping

5 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Jennie,

This is a lovely review for Kelly and Luke. Thanks for your kind words.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Braintree store - very good…

Braintree store visit was a very good experience, staff were knowledgeable and patient, everything was explained in a clear manner.

23 april 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hey Lenny,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Both sales agents provided a fantastic service!

19 april 2023
Review zonder uitnodiging
Logo Vodafone UK - Braintree

Antwoord van Vodafone UK - Braintree

Hi Liz,

Thanks for your review here and haring that our store have provided fantastic service to you.

It's always lovely to hear this. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

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