Vodafone UK - Brent Cross Reviews 

272
•
TrustScore 5 uit 5

4,8

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB

•

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Beoordeeld met 5 van de 5 sterren

I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

272 reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(272)

42.851 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing service by Deisa

Amazing service by Deisa! Thank you so much

14 mei 2026
Review zonder uitnodiging
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Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was great

It was great. The staff is friendly and Seyon was quite helpful!

5 mei 2026
Review zonder uitnodiging
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Hey Lisaulys,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!

2 mei 2026
Review zonder uitnodiging
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Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mr Seyon in Brent Cross give us a good…

Mr Seyon in Brent Cross give us a good costumer service.

21 april 2026
Review zonder uitnodiging
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Hey Elsa,

Thanks for the lovely review and fantastic support for Seyon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came to Brent Cross branch to sort…

I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.

20 april 2026
Review zonder uitnodiging
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Hi Abir 🙂 It's great to see you had some great help from one of our staff members in the Brent Cross store. Thank you for providing this feedback. If you ever need any help in the future you know where we are. Liam

Beoordeeld met 5 van de 5 sterren

Amazing service by the senior store…

Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!

16 april 2026
Review zonder uitnodiging
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Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Darsh was super helpful and…

Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.

6 april 2026
Review zonder uitnodiging
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Hey Tina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ms Deise customer service is brilliant

Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

4 april 2026
Review zonder uitnodiging
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Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brent Cross saved the day

We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.

Going to Brent Cross was a breath of common sense and fresh air with excellent service.

They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.

Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.

They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.

He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.

Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

30 maart 2026
Review zonder uitnodiging
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HeyJonathan
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seyon gave great customer service

Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch

16 maart 2026
Review zonder uitnodiging
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Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Deise was really amazing really good…

Deise was really amazing really good experience in brent cross!

13 maart 2026
Review zonder uitnodiging
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Hey Amir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was assisted by Robert in the Brent…

I was assisted by Robert in the Brent Cross branch who was very helpful and polite in would highly recommend anyone who wants to visa Vodafone store should go to the one in Brent Cross shopping centre

13 maart 2026
Review zonder uitnodiging
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Hey Diana,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anna was so helpful sorting out my new…

Anna was so helpful sorting out my new contract

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey there,

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Deise was amazing

Deise was amazing. Brent Cross gives an amazing customer experience and has a great atmosphere

4 maart 2026
Review zonder uitnodiging
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Hey Jackie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

amazing service from sham and syed the…

amazing service from sham and syed the managers thanm you both!

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Andrei,

Thanks for the lovely review and fantastic support for sham and syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience at Vodafone Brent…

Amazing experience at Vodafone Brent Cross by Denise. Will be returning for all my services when due.

2 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Brent Cross

Antwoord van Vodafone UK - Brent Cross

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My experience with Vodafone in Brent…

My experience with Vodafone in Brent Cross today was extraordinary. Ms. Deise treated me with utmost respect and understanding. She solved enquiry promptly and kept me on as a valued customer. Ms. Deise is an asset to your Company. Thank you Simone Galia

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Simone,

Thanks for the lovely review and fantastic support for Deise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Syed the store manager was excellent he…

Syed the store manager was excellent he helped me to resolve all my issues today in the Brenr Cross shop.

Thank you Syed

23 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Tooran,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went back into my local Vodafone store…

Went back into my local Vodafone store in Brent Cross to do my upgrade again after 2 years. Manager Pamir and team were great, very attentive and had a great laugh with the team. Pamir explained all the t&c’s in detail and offered a deal that could not be rejected. Thank you for your great service!

20 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

great customer service

great customer service, great clear communication and professionalism, Ravi is a great guy and helped a-lot choosing best plan.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Brent Cross

Hey Adnan,

Thanks for the lovely review and fantastic support for Ravi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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