It was great because Nathan was so patient in explaining every step of the process to a “novice”. I had no worries at all and everyone I dealt with in the store was helpful and pleasant
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Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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It was great because Nathan was so patient in explaining every step of the process to a “novice”. I had no worries at all and everyone I dealt with in the store was helpful and pleasant
Bedrijf heeft geantwoord
I went in to change over mobile phone provider and Dan helped me with my request. He was friendly and helpful, we found the best deal to suit my needs and the whole process was swift. Thanks Dan for y... Toon meer
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Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Bedrijf heeft geantwoord
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... Toon meer
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Geschreven door het bedrijf
Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, Verenigd Koninkrijk
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I had such a genuinely positive experience at Vodafone that I felt I had to leave a review. Chantelle was outstanding from start to finish. She was welcoming, patient, and incredibly knowledgeable, taking the time to really understand what I needed rather than rushing me into a decision. She clearly explained all the options available, answered every question I had without hesitation, and made sure I felt confident in my choice. There was no pressure at all—just genuine support and a willingness to help. It’s rare to come across customer service that feels this personal and attentive, Vodafone is lucky to have someone like this on their team.

Antwoord van Vodafone UK - Bridgend
Came into store and spoke to Aaron to transfer old phone to new phone. Very helpful and knowledgeable.
Sorted my phone which I would not have been able to do myself.
All staff are friendly and helpful.

Antwoord van Vodafone UK - Bridgend
Teoman helped set my new phone and tablet up. Thank you for all the help. Excellent service!

Antwoord van Vodafone UK - Bridgend
Visited Vodaphone shop in Bridgend town centre 20th March. I was attended to by Aaron. He was friendly, polite, and extremely helpful with my queries on operating my new mobile phone. I thoroughly recommend this store. The other member of staff in the store at the time was also friendly and polite.
Nice for me to leave, happy, with my queries explained. Thanks Aaron.

Antwoord van Vodafone UK - Bridgend
Unfortunately someone mucked my phone up and i couldnt find anything I wanted. I went to Vodafone Bridgend and a lovely young lady sorted out in just a few minutes

Antwoord van Vodafone UK - Bridgend
Aaron at Vodafone Bridgend was amazing, I went in to upgrade my mums phone and SIM card contracts and also my broadband, he was very professional and friendly, he really made the experience a lot easier than I thought it was going to be, he sorted the phone and SIM card to my mums needs and and broadband to mine also, very fast and trust worthy, I would definitely highly recommend Aaron

Antwoord van Vodafone UK - Bridgend
Chantelle was very informtive and helpful explaining how to use my new phone. She was very kind and explained everything perfectly

Antwoord van Vodafone UK - Bridgend
Millie helped me fix my phone as it was full of junk apps which gave me lots of pop ups

Antwoord van Vodafone UK - Bridgend
Teo Helped me with transferring all my stuff to my new phone. Thank you Teo.

Antwoord van Vodafone UK - Bridgend
Came into bridgend store to get a new phone Aaron was brilliant and made the process fun and easy, also had had from Chantelle on claiming the gift from Google she was awesome and friendly!
Thank you guys

Antwoord van Vodafone UK - Bridgend
Excellent experience being served by Chantelle she is very kind and knowledgeable, I will be back to see her to upgrade my sim when it’s ready

Antwoord van Vodafone UK - Bridgend
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was quick knowledgeable and made it fun.
He gave outstanding customer service
He was very polite, friendly, welcoming
I would highly recommend Aaron 5* experience

Antwoord van Vodafone UK - Bridgend
The staff were friendly, greeted me on entry and walked me through buying a phone. They also showed me how to transfer my photos and apps when I did not know how to do it myself. Thank you team!

Antwoord van Vodafone UK - Bridgend
Danielle helped with me with my upgrade, I normally hate changing my phone but she was so wonderful and helpful and made me feel so comfortable while upgrading

Antwoord van Vodafone UK - Bridgend
Chantelle helped me upgrade, excellent service

Antwoord van Vodafone UK - Bridgend
Teoman helped put my new sim into my phone and transfer my contacts. Thank you

Antwoord van Vodafone UK - Bridgend
On arrival at store I was greeted by Chantelle. Very professional and helpful, I had many queries and Chantelle was able to answer and support with all questions.
I have been a customer of Vodafone for many years and I’m very happy with all services.

Antwoord van Vodafone UK - Bridgend
Millie was super helpful with my phone transfer!

Antwoord van Vodafone UK - Bridgend
Millie was super helpful during the network outage reassuring me that my service would come back as soon as possible. I've gone back in today and she has helped me set up the app and the very me rewards app. 10/10 service

Antwoord van Vodafone UK - Bridgend
Chantelle was wonderful helped a non technical person to deal with my new phone with no issues!

Antwoord van Vodafone UK - Bridgend
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