Vodafone UK - Bristol Experience Reviews 

348
•
TrustScore 5 uit 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB

•

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Beoordeeld met 5 van de 5 sterren

Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The visit was just great from start to end the sales man Samuel in the broadleaf store was more than helpful, polite, welcoming really giving us his time and a job well done.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 56-60 Broadmead, BS1 3ED, Bristol, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

348 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(348)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ayo is good retail adviser.he deserve…

Ayo is good retail adviser.he deserve to be a manager.

24 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Abdirisak,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a very positive experience at a Great Experience Thanks to Sam

I had a very positive experience at Vodafone thanks to Sam. He was professional, patient, and very helpful.

He took the time to understand what I needed and explained everything clearly. With his help, I upgraded my phone, arranged contracts for two SIM cards for myself and my daughter, and also received a GigaCube with a SIM card for home internet.

Everything was explained in a simple and friendly way, and the offer was very good. Now I have one of the best phones currently available, and I am very happy with my decision.

After a negative experience with another company before, this service really impressed me. Thank you, Sam, for your excellent help and support.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Oksana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service from Ayo

Good service from Ayo. Explained everything clearly. Quick service

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Meco,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo very helpful and helped me with a…

Ayo very helpful and helped me with a new phone. I had anxiety coming in to the shop and now feel relieved. Thank you

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo contract renewal

Ayo

Excellent service. Thank you.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo was so friendly

Ayo was so friendly, professional & efficient. He sorted what needed doing with a lovely smile on his face.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Cath,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aston thank you very much

Aston thank you very much

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey fakhir,

Thanks for the lovely review and fantastic support for Aston.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service provided by Ayo (Bristol…

Great service provided by Ayo (Bristol city center)
Help me find best deal and service

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Swapnil,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade 2.0

I had come in last week to upgrade my iPhone SE to a iPhone 15. However, I did not feel like the 128GB storage would be enough. So I came back in yesterday and Sam was extremely reassuring and patient. He was able to sort my upgrade, while providing exceptional customer service. Sam truly is the definition of 5 star customer service. I am one extremely happy customer! Thank you!

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Kiala,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New Phone and watch with Ayo

Ayo, was a very great person to talk with and helped us a lot with a new phone and watch

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Cristi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A sincere thank you to Tom and Ben

A sincere thank you to Tom and Ben! I’d visited another major phone store in Bristol city centre and been faced with a lack of knowledge, zero interest, and recommendations to just phone customer service. Vodafone was a complete contrast! I made a first visit and Ben guided me on phone and contract options. I returned again and he gave me the knowledge I needed regarding transferring a corporate number to my personal use. Third visit, Ben set us up with Tom who patiently explored different options, combinations and expectations with us to ensure we got the right answer - I think it’s amongst the most perfect support I’ve ever received. By the end of the second visit, the care and help meant I was determined I would move my contract to Vodafone and would be coming back to make it happen. Guys, brilliant! Made a difference to my spirit!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Nick,

Thanks for the lovely review and fantastic support for Tom and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam Vodafone

I was served by Sam who was very helpful.He explained everything very clearly and the process was super easy. Outstanding colleague.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Bristol Experience

Hey Jibran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ayo was very helpful and friendly

Ayo was very helpful and friendly. There was no pressure to take out expensive contracts. Much appreciated. I would definitely come back

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Shez,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful, helped me to get the best deal

Ayo was Very friendly and helpful

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Seona,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam has been amazing

Sam has been amazing, really helpful would defo come back to him for advice.

5 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hi Rheia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and very helpful Sam from the Broadmead branch in Bristol was great made everything easy to understand .

Great service and very helpful Sam from the

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Sarah,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was welcomed by an amazing and very…

I was welcomed by an amazing and very knowledgeable staff member called Ben at Vodaphone Broadmead Bristol. He was absolutely amazing and I left with a very happy purchase of two contract phones. I would suggest he gets promoted to be a manager. I give him a 10 stars review.

23 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Ibtesam,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

Dan was great very knowledgeable well worth a visit to the Bristol store

11 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

See Dan

Well, Dan's your Man.....new phone, broadband queries? You got a problem he can sort it all with a smile

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was amazing great sales and after…

Dan was amazing great sales and after sales support

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Bristol Experience

Antwoord van Vodafone UK - Bristol Experience

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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