Vodafone UK - Bury The Mall Reviews 

265
•
TrustScore 5 uit 5

4,9

5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB

•

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Beoordeeld met 5 van de 5 sterren

Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to Vodafone with my son who had an issue with his phone that he needed sorting. I didn’t until this point understand much about phone plans but Erica was fantastic. She was so patient, helpful... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

265 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(265)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Called yesterday upgraded phone had a…

Called yesterday upgraded phone had a problem today and called back to shop.Young lady Isabelle very polite and helpful.Kian was required for help all sorted thanks to two very helpful staff.😆😆😆

16 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Marion. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zulfi was absoultley amzaing experince…

Zulfi was absoultley amzaing experince at vodafone bury store on my new sim deal

Fantastic customer care service

16 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Olawunmi. Thank you for your review for Zulfi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into the shop to purchase a SIM…

Came into the shop to purchase a SIM only deal. Was served by Isabelle, she was patient and helpful, made the whole process seamless, would highly recommend .

8 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Mason,

This is a lovely review for Isabelle. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great experience and service from dan…

Great experience and service from dan at Vodafone bury 👏

7 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi John,

Thanks for taking your time to leave this feedback for Dan. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

zulfi was fantastic a true legend for…

zulfi was fantastic a true legend for vodafone great broadband deal andsim only deals vodafone the best place to shop is bury millgate vodafone

6 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi there,

Thanks for taking the time to review and share this feedback for Zulfi.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob was top class

Jacob was top class. Couldn’t have been more helpful, highly recommended, he should me managing director.

26 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Michael. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super friendly and great service

Super friendly and great service. Went above and beyond to accommodate my needs and find me the best offers to save money on my phone and broadband. So happy I came in store. Zulfi was really helpful.

20 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Eladi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob/Philip/Derek was extremely…

Jacob/Philip/Derek was extremely helpful and helped me find a great deal.

This is a comment for the whole team. An abusive customer and was dealt with in an extremely positive and professional manner by the staff.

19 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb Jacob was very friendly good…

Superb Jacob was very friendly good energy very helpful and informative.

15 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Robert. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daniel was great very helpful and…

Daniel was great very helpful and knowledgeable he really looked after us thank you

13 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi there,

Thanks for your feedback regarding Daniel! Your 5 star review is appreciated.

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff

Friendly and helpful staff. Zulfi was very knowledgeable and helped with the transfer from one phone to the other seamlessly.

11 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Bryan,

Thanks for the lovely review and fantastic support for Zulfi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone changeover, bury store

Jacob was very knowledgeable and extremely helpful, in assisting me to get the information I needed from my previous provider.

8 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi David. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob First Class Great Customer Care.

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi John,

This is a great review for Jacob. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Jacob was helpful and friendly :)

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Lucy,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zulfi supported me for second time…

Zulfi supported me for second time today. I wish I followed his advise last time but I did not so I lost my SIM as he said I would if I did not keep it well. Thank you for your patience

2 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Bela,

Thanks for your review, and feedback for Zulfi.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Ali

Great customer service from Ali, much appreciated

27 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Louise,

Thanks for your review and feedback for Ali.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service well spoken and…

Great customer service well spoken and very helpful needs a pay rise

19 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi Holleee,

This is a great review for our Bury store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Tom to the Rescue!!

Vodafone UK - Bury The Mall.
Please can i say a massive ‘BIG UP’ and THANKS to TOM at the Bury branch of Vodaphone in the Millgate. I arrived stressed today with a SIM card that in couldn’t get activated having ordered it online for a pay as you go for my elderly mother. Its not worked n i was loosing the plot ringing the online ‘help’.
Tom to the rescue!!
In a few minutes having explained my ongoing saga, he had sorted it all out, passing me back a working sim in the phone all ready to go.
A saviour!
If there is a staff recognition award process i woild like to nominate TOM!!
Excellent service.

18 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hi there.

This is really great to here. Thank you for taking the time to review, and share your feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob was brilliant

Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed of all the details as we went along and wasn't phased by our indecisiveness. Great service, very happy with our visit.

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Clare,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jacob was very good

Jacob was very good, good service, fast, good communication, and lowered my bills

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Bury The Mall

Antwoord van Vodafone UK - Bury The Mall

Hey Robert,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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