Vodafone UK - Caerphilly Reviews 

168
•
TrustScore 5 uit 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB

•

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Beoordeeld met 5 van de 5 sterren

I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(168)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I am very happy with the fantastic…

I am very happy with the fantastic service that is provided with all team members in Caerphilly store. Always give me advice and help when I have an issue with my phone. Very grateful to service from Shannon and Danny today

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

sim only

liam was friendly and helpful, and gave genuinely fantastic service from start to finish.

2 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tim was the most helpful and…

Tim was the most helpful and knowledgable about the phones. Tim made it a great experience. 5 Stars.

24 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Caerphilly

Hey Carol,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service and experience at…

Fantastic service and experience at Caerphilly store with Danny upgrading to a new Samsung phone

14 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Took out a new phone over black Fri…

Took out a new phone over black Fri weekend and Danny in store recommended me with a new Sasmung A36 which is big improvement from old Samsung

9 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped into Caerphilly store where…

Popped into Caerphilly store where Danny was very helpful in setting up my new phone. All sorted

27 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Bryn,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny was super helpful & knowledgeable…

Danny was super helpful & knowledgeable and spent time getting my new phone up & running.
Great customer service 👍

9 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi. We're so glad to hear that you received such helpful and informative support while setting up your new phone! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful and professional well…

Extremely helpful and professional well done

30 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi. We appreciate you taking the time to share your positive experience. We are happy to hear that our team was helpful and professional! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny was amazing during my visit

Danny was amazing during my visit. Would highly recommend. Store in Caerphilly

26 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hi. We're happy to hear that you had such a positive experience during your visit to our Caerphilly store. We appreciate you recommending us and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant staff couldn’t be any more…

Brilliant staff couldn’t be any more helpful very friendly very polite definitely the best service for any customer the staff who helped me is Shannon

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Shannon and Ted in…

Great service from Shannon and Ted in Caerphilly store.
Would recommend to anyone looking for a new phone

18 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Set up a new phone with talk mobile in…

Set up a new phone with talk mobile in caerphilly store with Danny. Friendly service

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tim was fantastic and I couldn't ask…

Tim was fantastic and I couldn't ask for anything more.

8 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny was very helpful

Danny was very helpful. Great stuff

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Gwyndaf,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Tim gave excellent service and was very patient. It's been a pleasure dealing with Tim. He's been the best person that I've had before in Vodafone. He needs a pay rise

22 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny was a great help

Danny was a great help

21 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy with tim's service very…

Very happy with tim's service very helpful..asset to the company ..thank you

8 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Robert,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Had a great experience at this store on saturday, spoke with shannon and she was very helpful with my bill. Would return again

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you at Vodafone Caerphilly from…

Thank you at Vodafone Caerphilly from Danny service. Helped me moved data from old phone and set up my Vodafone app

31 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Danny in Caerphilly was very helpful in…

Danny in Caerphilly was very helpful in recommending and setting up new phone. Samsung 24FE. Brilliant service

27 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Caerphilly

Antwoord van Vodafone UK - Caerphilly

Hey Michael,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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