Joe and George were extremely helpful in laying out options for an iPhone upgrade, transferring data and briefing on selected phone, remaining calm and coherent in what turned out to be a busy day at... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3 The Parade, CT1 2JL Canterbury, GB
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Lees wat reviewers zeggen
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Toon meer
Bedrijf heeft geantwoord
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Canterbury
Geschreven door het bedrijf
Contactgegevens
3 The Parade, CT1 2JL, Canterbury, Verenigd Koninkrijk
4,9
Uitstekend
270 reviews
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Sharna and Sophie were extremely…
Sharna and Sophie were extremely helpful and informative. They took time to advise on my options and explained easily so I could understand and make a choice.
31 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hi Claire. We're happy to hear that you found the advice helpful and informative. We appreciate the feedback and that our team took the time to explain your options clearly.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and a willingness to go…
Great service and a willingness to go beyond
12 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Christopher,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shar was a delight to deal with
Shar was a delight to deal with . Nothing was to much trouble and she is a credit to herself and Vodafone ….. Ed was also a star
3 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Mike,
Thanks for the lovely review and fantastic support for Shar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nice in store experience
Great service from Sophie and Edward. They were very helpful and my plan was updated easily!
1 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Marina,
Thanks for the lovely review and fantastic support for Sophie and Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sharna has been amazing and so helpful…
Sharna has been amazing and so helpful guiding us through the purchase.
26 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My visit to Vodaphone Canterbury
Joe was professional, courteous, friendly and easy to work with. He is knowledgeable and experienced and was able to sort out my phone quickly. He didn't rush me and took time to fully understand what I needed.
21 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey James,
Thanks for the lovely review and fantastic support for Joe. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Honey in the Canterbury store was…
Honey in the Canterbury store was wonderful
19 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing and helpful staff!
The service we received today in Canterbury was 10/10. The staff members were all so helpful and knowledgeable. They helped me make my decision on what phone I wanted for my upgrade.
A massive thank you to Tom, Sharna and Joe! You was all amazing
14 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Julian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joe was very knowledgable and was very…
Joe was very knowledgable and was very helpful and explained it all very clearly
10 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Denise,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service sharna was so helpful
Amazing service sharna was so helpful
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Helen,
Thanks for the lovely review and fantastic support for Sharna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Being able to get good personal service is important to me.
Being able to get good personal service in Canterbury is a priority for me.
As always staff were courteous and helpful. Sharna & Edward helped me find a genuine Vodafone number about an upgrade among the ever increasing number of ‘scammy’ calls I have received purporting to be from Vodafone!!
Sharna helped me upgrade my Business broadband installation to a better deal and improved reception.
Thank you both for your excellent service today.
30 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Jacqui,
Thank you for your review and fantastic support for Sharna & Edward. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited the Vodafone store…
I recently visited the Vodafone store in Canterbury and had a really positive experience that I just had to share. I was having some issues with my mobile phone, which was becoming quite frustrating. Thankfully, Sophie, one of the staff members, was there to help me out.
Sophie was absolutely brilliant- friendly, patient, and incredibly knowledgeable. She listened carefully to the problem I was having and took the time to explain what might be causing it. Not only did she sort out the issue quickly, but she also gave me some helpful tips to prevent it from happening again. It was clear she genuinely cared about providing excellent customer service.All in all, my visit left me feeling very satisfied and grateful for Sophie's assistance.
I’d definitely recommend popping into the Vodafone store and asking for Sophie—she’s fantastic!
17 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Terry,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie was very professional
Sophie was very professional, made things very easy for me, and let me know how many additional lines I have so I will be getting some for my family! A real credit to the team, ignore the pun! Hahaha thanks Sophie!!
15 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Bailey,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
13 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shauna treated me with respect and gave…
Shauna treated me with respect and gave me options with clear explanations.
9 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Patricia,
Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone
The assistant, Sharna, took time to understand my requirements and ensure that I left the shop in Canterbury with the most suitable phone and contract. She ensured that I had a positive customer experience.
12 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hey Oonah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a great service today in Vodafone…
What a great service today in Vodafone Canterbury thank you Sharna.
20 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hi Stewart,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Josh was super helpful
Josh was super helpful, explained everything well & made my life easier being able to do everything in person.
9 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Sophie was so helpful
Sophie was so helpful. Vodafone are better for having her as an employee.
Well done and thanks again
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sorted out a number of issues on my…
Sorted out a number of issues on my various accounts very efficiently
3 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Canterbury
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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