Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Toon meer
Bedrijf heeft geantwoord
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Toon meer
Bedrijf heeft geantwoord
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Chatham
Geschreven door het bedrijf
Contactgegevens
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Verenigd Koninkrijk
4,9
Uitstekend
214 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mollie was very helpful
Mollie was very helpful, and extremely patient with a technical dinosaur xx
11 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Daryl,
Thanks for the lovely review and fantastic support for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This review relates to the Vodafone…
This review relates to the Vodafone store in The Pentagon Shopping Centre, Chatham, Kent.
I visited this store with a couple of technical queries regarding transferring data from my old phone to my new one.
As soon as I went into the store, I was greeted by Jonathan, who was welcoming friendly & professional from the outset.
He listened carefully to my queries & soon put my mind at rest by reassuring me he could help. I am, by my own admittance, not the greatest when it comes to tech, however, at no point did Jonathan make me feel incompetent or silly for asking my questions.
He solved the problem quickly & explained what he'd done, so I understood everything.
It is (sadly) somewhat of a rarity these days to find the level of customer service skills demonstrated by Jonathan - he was funny, chatty, professional & totally customer focused. He is a true credit to this store & the company Vodafone in general
Thank you Jonathan for faultless service - it was very much appreciated!
29 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nathan and Eleanor were very helpful!
Nathan and Eleanor were very helpful!! Great service
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the store to get a new device…
Came into the store to get a new device as could not use the device i had. Both Nathan and Ellie brilliantly assisted me. Brilliant service, keep these two around.
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Catherine,
Thanks for the lovely review and fantastic support for Nathan and Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met Eleanor lovely girl in Vodafone
I met Eleanor lovely girl in Vodafone. I love the chatham branch. She solved the problem i've had for two months easily with a smile. That is the truth
11 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Intisar,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in to the store for some help with…
Came in to the store for some help with my new device and needed some help setting it up. Nathan and Mollie were brilliant in being really patient with me and got my phone up and running.
5 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Jim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the store with an issue about…
Came into the store with an issue about my phone bill and Nathan expertly helped me and provided me with a great deal on a new phone as mine was a little worse for wear. I will be coming in and telling people to see him.
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mollie helped with setting up my new…
Mollie helped with setting up my new phone , i would defintley reccomend her to anyone needing help setting up a new phone
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Esther,
Thanks for the lovely review and the fantastic support you’ve shown for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store on the 23rd April and…
Came into store on the 23rd April and spoke to 2 lovely girls mollie and eleanor , gave me great advice when upgrading my new phone , they were very welcoming and great at their jobs , will be returning.
23 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Loraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor was really helpful in removing…
Eleanor was really helpful in removing a virus from my phone! Great experience with Vodafone all around
17 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Christopher,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came into the store today as my phone…
Came into the store today as my phone broke last night.
Nathan was very kind and considerate to me as I have learning difficulties. He helped me choose a new device and plan to suit my needs. Amazing customer service.
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the store and Nathan helped…
Came into the store and Nathan helped set up my new phone and he did it with ease and expertise.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would really like to say a massive…
I would really like to say a massive thank you to Mollie in Vodafone she was great help with helping me get a new phone.
19 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Kaci,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in as my phone was riddled with…
Came in as my phone was riddled with viruses. Jay and Nathan sat with my phone diligently to get me back up and running thank you lads.
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you to Eleanor for her help today!
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came to Vodafone to talk about viruses…
Came to Vodafone to talk about viruses on my ancient Samsung. The gents in the store, Nathan and Todd helped massively by not only deleting the virus but also I wanted to get something more modern. An absolute delight to deal with. Customer service was impeccable.
12 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Maureen,
Thanks for the lovely review and fantastic support for Nathan and Todd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Eleanor was very helpful
Eleanor was very helpful! A kind disposition and a credit to the team.
11 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Iris,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve just been to Vodafone Chatham and…
I’ve just been to Vodafone Chatham and assistant named Mollie and her colleague Jonathan who managed to transfer android data to iPhone. I’ve been tying for ages without success. Guess what!.. Mollie was not fazed by the data transfer that took no time. She took it all in her stride. So Vodafone Chatham Pentagon get top marks. Whatever scoring you go buy. Top marks to you all. “I’ll be back”
Ted. 🚒🇬🇧🏴🏁
7 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Edward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Mollie
Great service from Mollie, Jay and Eleanor. Mollie went above and beyond the call of duty! Great customer service from Eleanor and sorted my problem out
3 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey Celia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had great help from Eleanor
I had great help from Eleanor, and great service all round by the staff 👍
29 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Chatham
Hey David,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.