Vodafone UK - Cheltenham Reviews 

430
•
TrustScore 5 uit 5

4,9

152 High Street, GL50 1EN Cheltenham, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Cheltenham

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 152 High Street, GL50 1EN, Cheltenham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

430 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(430)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience today

Great experience today, Rosie who was fantastic, friendly smart and confident helped me buy a new phone for my son today. Rosie explained she was training and was great and an asset to the team. It was great to see her colleagues supporting when needed. Great experience and excellent customer service

26 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Sophie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila- helpful

Soheila- helpful, knew what she was doing. Found calling difficult and wasn’t explained but Sopheila explained in full and made it very clear. Chatty and comfortable to talk to. Helped me change my contract and made it cheaper for me! Great service.

23 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at

https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed help with my last invoice

Needed help with my last invoice, was met by Rosie who was very helpful and explained to me everything I needed to know.
We moved from TalkTalk/UW with our broadband and home phone and both my husband and I have had our mobile phones with you for many years.
If we need any help we always pop in to the shops where we get all the help we need.

22 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Yvonne,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila was very helpful and sorted out…

Soheila was very helpful and sorted out my new contracts well.

17 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Charlotte,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taken broadband with Vodafone

Taken broadband with Vodafone. Beth was really helpful, efficient and made the switching process easy

16 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila was superb

Soheila was superb, extremely helpful, professional and lifted all the worry and anxiety from my shoukders. If I were her manager I'd gjve her a raise!

13 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Barbara,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

I needed to chat about broadband. Luther was great at explaining what the options were, and very efficient at setting things up for me. A good communicator, and friendly service.

12 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Jenny,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was extremely helpful in the whole…

Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

11 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Martin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Knowledgeable staff

Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Marilyn,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Azad was helpful with my sim upgrade

7 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped into the store with my wife

Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had major problems transferring my…

Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hi Matthew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila was really helpful 10 out of…

Soheila was really helpful 10 out of 10, explained everything wonderfully.

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to enquire about a new phone…

Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila helped me alot

Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Gonzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lydia was very helpful

Lydia was very helpful, she worked hard to keep my contract within my budget.

23 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Sue,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila Very good service despite…

Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

21 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got a new contract instore

I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

18 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Soheila was amazing

Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

16 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Farideh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Arun was very helpful

Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Cheltenham

Antwoord van Vodafone UK - Cheltenham

Hey Liana,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer