Vodafone UK - Chippenham Reviews 

132
•
TrustScore 5 uit 5

4,8

7 High Street, SN15 3ER Chippenham, GB

•

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Beoordeeld met 5 van de 5 sterren

A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 7 High Street, SN15 3ER, Chippenham, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(132)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hugo is fantastic

Hugo is fantastic. Polite, extremely helpful, great knowledge and extremely patient.

9 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

S26 purchase

Great guys working there, very friendly and helpful, tom sorted me out exactly what i needed and worked out a great deal

7 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Sean,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom in Chippenham went the extra mile…

Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly.
I don't think I could have sorted it myself

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Howard,

Thanks for the lovely review and fantastic support for Tom in Chippenham. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service and very happy with…

Very good service and very happy with the shop aswell.

30 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Adrian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy

Very happy, thsnk you great great support

27 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Mervyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

I sent my mum into store to buy a…

I sent my mum into store to buy a preloaded pay as you go sim for our Grandmother who is visiting as I know you sell them. They were instead sent to poundland with no guidance to get it there and to get a voucher because it would be 'easier'. I know it is not and now we have had issues using the voucher etc. They simply could not be bothered to help because it is not a contract. It would have been a less than 5 minute job for them but now because of a lack of basic customer service it has become a several hour issue for us. Not impressed.

25 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Hannah,

We are sorry to hear this, and we understand how frustrating it must be when a simple request turns into a time-consuming issue. Your mum and grandmother should have received the support and guidance they needed, and we apologise for the inconvenience caused. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted me politely and asked me to explain the problem. I am almost 80 years so the technical words and phrases are difficult for me. He was amazing , very patient and eventually the problem was solved.Thank you Tom!

30 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Mrs Carole Roscoe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super Tom at Chippenham store

I received a very friendly welcome from Tom when I entered Vodafone CHIPPENHAM store on Saturday 27th June. I had an enquiry about the Vodafone tariff that I have. Tom was brilliant, explained my options clearly and offered suitable alternatives. When I consider an upgrade in the future I will have no hesitation in returning to Vodafone Chippenham. Credit to Tom!

27 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Jane,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

Great service in store. Two visits to sort phone and plan. Ryan was really helpful, informed and clear. Explained everything clearly and found the best deal. Very happy with service received. Thank you! 🙂

24 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Alison,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Has been very helpful will come back

Has been very helpful will come back

24 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service in good company

Good service in good company. Highly recommended.

22 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan

We have had an excellent experience with Ryan we understood everything he explained to us, he is brilliant, and if I had a problem with my phone or anything it would be Ryan we would ask for we thank him so much

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant helpful service

Brilliant helpful service

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Tricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was very helpful and patient

1 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Tracey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was amazing

Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best for us still leaving the end decision to us.
Ryan is an absolute credit to your company. We will definately be recomending him to friends and family.

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey MRSDEBSRIST,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moved Accross to Vodafone and very…

Moved Accross to Vodafone and very happy with experience. Thanks

20 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Mohamad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

Ryan at the Chippenham store …

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be better. We are both pensioners and not exactly tech savvy. Ryan was extremely helpful and renewed our confidence in Vodafone. He was very patient and gave good advice. We will always go into store from now in and give the online service a miss. Thanks Ryan for exceptional customer service.

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Jackie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan helped me today

Ryan helped me today, he explained everything perfectly and patiently. He is a credit to your company

2 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Pat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful Tom!

Tom has been very helpful in clarifying my contract details and how to view details via myvodaphone

10 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey JON,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy thank you

Very happy thank you, helped Mr fix my phone

6 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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