Vodafone UK - Chippenham Reviews 

132
•
TrustScore 5 uit 5

4,8

7 High Street, SN15 3ER Chippenham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

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Beoordeeld met 5 van de 5 sterren

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Toon meer

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Beoordeeld met 5 van de 5 sterren

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 7 High Street, SN15 3ER, Chippenham, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(132)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ben was very attentive and helpful with…

Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.

9 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Maryanne,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie took us through the process at a…

Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.

2 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi there,

Thank you for your review and great feedback for Sophie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service I received from Sophie was…

The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.

26 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Ian,

This is lovely feedback for Sophie. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Happy customer

Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .

26 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Ann, I'm glad Tom took the time to explain everything you needed today. I hope you're loving your new phone 😊
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

100% customer satisfaction

100% customer satisfaction. Tom took me through the complete transfer.

25 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Paul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Five Star Service by Sophie

I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.

12 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hey Gina,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very quick and efficient

Very quick and efficient

9 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Verity,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone store in Chippenham…

Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!

8 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Emma,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie was super helpful

Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone

29 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Olive,

This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Chippenham Store

Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Chippenham

Hi Stuart,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was fantastic very helpful.

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very efficient and informative service…

Very efficient and informative service when upgrading my phone. Thank you

2 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nothing was to much trouble

Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!

28 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

Beoordeeld met 3 van de 5 sterren

I queued for 20 minutes before being…

I queued for 20 minutes before being seen Some customers left before then.

11 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Gealdine,

Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service provided by Jo in Chippenham Vodafone store…

The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.

11 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Chris,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Loads of help from the team,managed to…

Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all

22 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Philip,

We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Alex was fantastic

Alex was a fantastic help. Answered all questions and met my needs

4 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Nathan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super service by Grace

We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.

17 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi Sally,

Thank you for taking the time to review and sharing this great feedback for Grace.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Have used Vodafone for many years they…

Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.

8 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help and advice when upgrading…

Great help and advice when upgrading plans by Alex. We saved some money which was great.

2 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Chippenham

Antwoord van Vodafone UK - Chippenham

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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