Vodafone UK - Crewe Reviews 

152
•
TrustScore 5 uit 5

4,9

57 Market Street, CW1 2EY Crewe, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My Local 3 store closed, I went to Vodafone and saw Jam, he was Excellent and fully helped me with my issue and resolved for me. I will come back again for good service!

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kelby, our sales advisor is a very knowledgeable and attentive person for whom time was not an issue, but our understanding of the contract was. He explained everything to our satisfaction after goin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 57 Market Street, CW1 2EY, Crewe, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(152)

42.962 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service , Tom was very helpful

15 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey David,

Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Store visit for upgrade options

Went into store to check out when out of contract. Managed to secure the latest phone for a better deal thank to the great service,
Patience and options from the store assistant Kelby.

25 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent shop,great atmosphere,staff…

Excellent shop,great atmosphere,staff helpful and friendly.

All hands on

23 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After several attempts at trying to…

After several attempts at trying to register my claim for free Chromebook on line following phone upgrade I went back to the store where Emma did it all for me without any hassle. What an angel.

23 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hi Beau, thank you so much for your wonderful review and the amazing support you’ve shown for Katie it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was brilliant!

Tom was brilliant, easy upgrade with trading in!

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Kelby,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kelby helped me upgrade

Kelby helped me upgrade to my new phone and broadband.

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom in the Crewe store

Tom in the Crewe store, sorted all my querys easily. System was abit slow though

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Emma,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you for the upgrade and…

Thank you for the upgrade and information transfer!

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Crewe

Hey Sally,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really good service by Tom came in for…

Really good service by Tom came in for a warrenty issue got an upgrade without paying much at all on a really good deal

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to store and Emma helped me…

Went in to store and Emma helped me with an issue with my phone. Super helpful

28 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Josh,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent patient assistance in solving…

Excellent patient assistance in solving a software issue on my phone

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Stephen,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Might be able to use a phone but really…

Might be able to use a phone but really need help on setting things up. No need to worry. Visited the Crewe Store and Kelby helped me rearranged new phone, contract and broadband. Explained every step of the way and helped transfer all my info with no problem. Used this branch for 12 years and very pleased :)

5 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Susan,

Thanks for the lovely review and fantastic support for Kelby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb in helping me decide on my son’s first mobile contract

The service I received from Emma and her colleague (sorry!) in helping me decide on the right tariff for my son’s first mobile phone was superb. They listened to my needs and concerns and provided me with the perfect contract. Thank you for making such an important decision just that bit easier.

2 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Simon,

Thanks for the lovely review and fantastic support for Emma and colleague.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Patient and knowledgeable

Went in and saw Tom for a query on my mums Account, he put her mind at ease cleared up the query and even explained how her account works so she wouldnt have to worry about anything if she was to get similar messages.

28 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kelby was a great help

Kelby was a massive help and gave me choices and offered other deals for example broadband etc.

26 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas

Tom explained things clearly and made sure we understood whilst giving us the best value for money.

24 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Nicola,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kelby sorted my upgrade

Kelby sorted my upgrade, don

20 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey Tom,

Thanks for the lovely review and fantastic support for Don.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

12 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hi Diana,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, very helpful and explained everything in detail. Friendly staff

30 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hi Maisie,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kelby was absolutely brilliant today…

Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we did not feel rushed into making a decision or anything. There were some great winter deals on, which were an added. Onus and he helped us get the right deal for us. Kelby is a real credit to the Vodafone store, we wouldn't go anywhere else. We always get exceptional service here.

19 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Crewe

Antwoord van Vodafone UK - Crewe

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kelby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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