Vodafone UK - Cwmbran Reviews 

145
•
TrustScore 5 uit 5

4,9

5 South Walk, NP44 1PU Cwmbran, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hywel and Simon in the Cwmbrân store were absolutely incredible helping my mum and I look for an IPad We have never had a smoother process they were so knowledgable and the process was really quick... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. ook in
  3. Internetaanbieder
  4. Mobiele telefoon winkel
  5. Telefoon- en internetdienst
  6. Telefoonmaatschappij

Over Vodafone UK - Cwmbran

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 5 South Walk, NP44 1PU, Cwmbran, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

145 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(145)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Michaela has great customer service…

Michaela has great customer service skills and she also help to make my bill better we I was paying £23 for just sim contract and then we got a offer of a sim and a phone for £33

3 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had an issue with my contract

Had an issue with my contract, had spoken to one of the advisors named Markuss, he was very professional about the issue that I was having and explained that he would be able to help get this resolved .

Issue was resolved quickly and I left to go do my Christmas shopping.

18 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hi Chloe. Thank you for your review for Markuss. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Michaela at…

Excellent service from Michaela at cwmbran. Thank you Gaynor

16 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hi Gaynor,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carla was really helpful in the store …

Carla was really helpful in the store helping with a data transfer

6 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hey Nigel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

My phone had died and Michaela sorted out a new phone, new package and restored all my data. Such a relief. Very impressed with the service received.

18 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Anne,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new phone.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Very good service fully explained options and helped choose

5 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE

Excellent service from Michaela at Vodaphone Cwmbran she was professional friendly and very knowledgeable, I didn’t feel pressured or rushed into deciding the best options regarding my purchase and she was really helpful in finding the best choice when it came to buying a new phone
Highly recommend 5* for sure

19 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hi Rhian,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fair play lovely jubbly all the staff…

Fair play lovely jubbly all the staff in Vodafone cwmbran were amazing especially Lauren good staff

24 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hi Stephen. Thank you for your review for Lauren and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michaela was very helpful

Michaela was very helpful. She was understanding and patient throughout my visit.
She gave me the knowledge about my phone and how to navigate.
Very professional in her work. Great service.

8 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Cwmbran

Hi Charlotte,

These are lovely kind words of feedback for Michaela. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great customer service Thankyou markuss

6 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thanks for the great review, Laura. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carla very entertaining whilst also…

Carla very entertaining whilst also being professional

4 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Joe,

These are lovely kind words of feedback for Carla. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

All sorted!

Spoke to Ebony, very professional and easy to talk to.
Problem solved! Thank you! 🙂

19 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi John,

Thanks for sharing your fabulous feedback for Ebony. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SHaun was amazing as always will be…

SHaun was amazing as always will be back for more stuff in future

19 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hey Lyndsey, It's great to see you can always count on our team for great service 😊
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great customer service

Went to shop as I couldn't see bills Michaela helped set up Vodafone app so we can see bills and data

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dealt with my issue problem solved…

Dealt with my issue problem solved thank you top man

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thanks for the excellent review, Julie. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks for excellent service

Thanks for excellent service

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Thanks for five star review, Graham. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant support…

Absolutely brilliant support transferring data from old to new phone- Cwmbran branch. Carla and Team

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Barbara,

We appreciate your feedback and kind words for our Cwmbran team! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service from the team

29 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi S Welsh,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Unfrozen in a moment.

Pleasant, helpful assistant who understand my level of skill with phone and acted accordingly. Solved both my issues.

31 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Cwmbran

Antwoord van Vodafone UK - Cwmbran

Hi Rosalind,

Thanks for taking your time to leave this review for our Cwmbran store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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