Vodafone UK - Darlington Reviews 

174
•
TrustScore 5 uit 5

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB

•

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Beoordeeld met 5 van de 5 sterren

The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was in today for another silly issue with my new phone and nieve served me again as she has many times. She told me she’s leaving to travel to China, she’s such a brave and spirited and kind young... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 9-10 Prebend Road, DL1 1NT, Darlington, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(174)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jay was superb

Jay was superb, abit long but helped to manage save my data

14 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Alan,

Thanks for sharing this positive feedback with us! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone happy to get sorted

New phone happy to get sorted. Good work from staff in store

4 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Matthew!

Glad to hear you're new phone is ready to go. Please click here for any device guides you might need to get everything set up as you'd like: https://deviceguides.vodafone.co.uk/. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kitsana vodafone

Kitsana was extremely helpful and patient with me as I was very indecisive but she explained all the different aspects of both phones.

3 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Chloe,

Thank you for taking the time to review and sharing this feedback for Kitsana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you J!

J in the Darlington branch was friendly and immensely helpful. He went above and beyond to resolve the issue with my phone. Couldn't have asked for better customer service.

30 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Avril,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Grateful for the help by Dan the…

Grateful for the help by Dan the manager

Thank you highly recommended 👍

28 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi there,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful experince

Wonderful experince. Well informed staff, friendly and helpful. Katsana was a great help.

24 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Elizabeth,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service and very helpful

Exceptional service and very helpful

3 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Thanks for the five star review, Ben! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodaone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Lovely friendly guy, very helpful

13 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Thanks for your lovely feedback Suzanne.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Clear and concise information

Clear and concise information; answered every one of our queries; a positive visit.Thanks Dan.

8 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Jay,

It's great to hear about your recent experience and feedback for Dan. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Jay was very helpful in finding the right deals to suit our family. He had a great knowledge of what was available and helped us to get what we needed and save us some money.

8 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Mel. Thank you for your review for Jay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jj was awesome

Jj was awesome, explained everything and tried to dave money where possible. Explained the discounts as well.

5 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service

Kind and friendly staff who were helpful in my enquiry.

26 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi yb,

This is lovely feedback for our Darlington store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Lovely customer service very…

Lovely customer service very approachable and polite also so very helpful cannot thank them enough for all the help and advice thanks soo much xx

1 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey Sarah-Jo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, helpful advice explained simply & effectively. Customer service great & answered all questions well - desoite only being 2nd week at job!

6 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Roger,

Thanks for your 5-star review for our Darlington store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Warren was a great help

Warren was a great help, easy to talk to and relaxed. Explained everything and had no problem with questions.

6 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Kim,

This is lovely feedback for Warren. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very helpful service in store

Very helpful service in store. Everything explained clearly....for technophobs that was great. Exceptional service from Dan.

7 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Helen. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Staff knew what they were talking about

19 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey Craig,

That's great to hear! Thanks for leaving us the review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very polite and helpful staff at…

Very polite and helpful staff at darlington store. Jacob has explored every option for my mams sim only deal. Found other phones other deals and had a lot of patience with my mam who isn't very technical. Thank you so much.

17 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Erika,

Thank you for the 5 star review! We're so glad you had a good experience in store and Jacob managed to find the perfect deal for your mum.

If you ever need assistance in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic advice and helpful service…

Fantastic advice and helpful service given. Many options given and came out of the shop very happy.

6 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hey Catherine,

Glad to hear your trip to our store left you feeling happy, we appreciate your review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Broadband

Jakob in the Darlington branch was very clear on all process and very helpful, professional demeanor and conducted himself very well. Left very confident with my purchase.

6 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Darlington

Antwoord van Vodafone UK - Darlington

Hi Jack. Thank you for your review for Jakob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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