Vodafone UK - Dorking Reviews 

174
•
TrustScore 5 uit 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(174)

42.851 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Eric was excellent

Eric was excellent. He resolved the issue courteously and within minutes. First class.

17 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Junior was extremely helpful and polite…

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal was made.

15 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Every time I visit the staff are…

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

11 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I would recommend anyone who wishes to…

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience with a very untechnical 80 year old! He explained everything very clearly in language l could understand. He also gave me a very good deal and there was no hint of him trying to talk me into something so his Shop could make more money. Thank you Worachoti for aĺ your help

8 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hi James. This is wonderful to hear! We truly appreciate your kind words and the fantastic feedback about the service you received.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Justin made upgrading my phone and…

Justin made upgrading my phone and renewing my broadband super easy

23 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Simon,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiting here for help and good customer service

15 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey there,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was good thanks amin

13 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had issues with getting my sim swapped…

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!

11 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Delia,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric was extremely helpful and polite

Eric was extremely helpful and polite, and got me a great deal.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Dorking

Hey Sally,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

13 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Karin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Star

Star. Amin was veryhelpful,sorted out the bill for me.

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Soyful,

Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from a really great…

Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric and his Co were extremely helpful…

Eric and his Co were extremely helpful and sorted out my problem.

10 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Sharon,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

EricVery helpful!

EricVery helpful!

8 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric is an asset to your team

Eric is an asset to your team. He handled all my queries professionally and speedily.

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I cannot fault Justin's kind

I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.

14 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Fraser,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eric was great and explained everything…

Eric was great and explained everything well, so even an technophobe like me could understand. Thank you

13 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Lesley

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Both Meghana and Junior provided my…

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.

7 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Liora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Junior have been a great help

Junior have been a great help, thank you so much

24 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Dorking

Antwoord van Vodafone UK - Dorking

Hey Susan,

Thanks for the lovely review and fantastic support for Junior.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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