Vodafone UK - Eastbourne Reviews 

244
•
TrustScore 5 uit 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB

•

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Beoordeeld met 5 van de 5 sterren

Switched me from my current mobile to Vodafone and made it smooth , seamlessly and cheaper! Lewis was spot on !!! Thankyou so much!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(244)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Today it was the best service ever and…

Today it was the best service ever and assistant Caleb was so professional, kind and supportive. Thank you so much.

21 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Sandra. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helping with all u ask for

Helping with all u ask for. And a friendly team

7 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Nicola.

We're happy to hear that our team could assist you effectively and provide a friendly experience. Thank you for your positive feedback.

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Easier to come in and get sorted Lewis…

Easier to come in and get sorted Lewis was very helpful with sorting out the best price and deal and everything else inbetween

7 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Carla.

We appreciate you mentioning the assistance you received by Lewis in finding the best price and deal.

Thank you for your positive feedback
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I Needed to update my phone for a new…

I Needed to update my phone for a new model that suited my needs. Lewis at Vodafone in the Beacon mall Eastbourne was very helpful and informative of what they had available for what it needed.
Many thanks.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Christine, we are really pleased to hear about your recent experience with Lewis. Thank you for taking the time to deliver your excellent feedback. We are glad Lewis's knowledge was helpful.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Lewis

Amazing customer service from Lewis, came in for 1 phone and sold us 2.

5 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

We're happy to hear that you had such a positive experience! It's great to know our team provided amazing service, and we appreciate your feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Transferred over 2 phones and broadband…

Transferred over 2 phones and broadband under one account. Nice to have everything together. Lewis explained the various options and it was so much easier than trying to do it all myself online

29 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Lee,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great advice and managed to save more…

Great advice and managed to save more money than expected - served by Lewis and Reece, many thanks for all the help and patience

4 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Lewis ,Excellent…

I was served by Lewis ,Excellent customer service, very knowledgeable helpful and friendly. Very pleasant to talk to.He's an asset to the company .

31 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Bertie,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was extremely helpful and like to…

Lewis was extremely helpful and like to thank him for all his help he was also very knowledgeable

20 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Hg,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Very satisfied with the service Caleb gave me today

16 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Win Matthews,

Thanks for the lovely review and fantastic support for Caleb.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I change my contract recently and the…

I change my contract recently and the gentleman helping me, Louis was very helpful, patient and managed to explain the process very quickly and with a lot of clarity.
Thank you

6 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Carmen,

Thanks for the lovely review and fantastic support for Louis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was amazingly helpful

Lewis was amazingly helpful. Mega guy.

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mick was very helpful

Mick was very polite, friendly and helpful.

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Zach,

Thanks for the lovely review and fantastic support for Mick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was very helpful

Lewis was very helpful, got my phone working in very little time after a little mistake I had made setting up, he also helped me get a better deal on my broadband! 100% recommendations

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Brett,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was very helpful on what we…

Lewis was very helpful on what we required today, he was very chatty and made us feel welcome 100% recommend

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Paige,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 stars Vodafone Eastbourne guys…

5 stars Vodafone Eastbourne guys Harry, Caleb and Mick (the 3 amigos)

Had problem with sending messages , called 191 who said go to Camden store who couldn’t sort out issue.

Went to Eastbourne store and the 3 guys were AMAZING , they sorted out the issue that no one else could.

Thanks for your patience and your expertise and help .

17 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Corinne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I was attended to with utmost respect and attention to every single complaint I had come in with, all resolved ,was considering even terminating my contract but left here happy and will continue to use Vodafone . Thank you so much .

15 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Elizabeth. Thank you for your review. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis the Sales Adviser is amazing

Mr Lewis the Sales Adviser was excellent. We came into store upset, and we left smiling and happy. He was calm, patient and he made sure the problem we came in for was solved.

15 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Thank you for the wonderful review,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

I went into the Eastbourne store to inquire about getting an upgrade on the new iPhone. Was met by Lewis. Excellent customer service and support from him! Made the whole process and decision very easy as well as clear.

8 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Travis,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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