Vodafone UK - Ellesmere Port Reviews 

454
•
TrustScore 5 uit 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and show... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

454 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(454)

39.841 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ed very helpful and explained…

Ed very helpful and explained everything fully

5 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Tim,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone

Ed was amazing.. sorted all my question very professional.

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Hazel,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Sana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I brought my iPad in for return as…

I brought my iPad in for return as wasn’t working Leah was a great help very polite and extreamly helpful thank you Leah

29 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Katrina,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed helped me set my phone up,absolutely…

Ed helped me set my phone up,absolutely outstanding service as always.
Thank you Ed.

27 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Alan,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Leah was very helpful

Leah was very helpful, popped in late last week with a problem and Leah was more than happy to help, really appreciate good staff anywhere that are so willing to help

19 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Listened and sorted all the problems…

Listened and sorted all the problems out, am very grateful for her time and effort

19 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was very helpful in the…

Lauren was very helpful in the Ellesmere Port branch and suggested some options we were not aware of. Not many face to face stores left anymore so this one is a bonus.

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Leah Ellesmere port

I had a lovely easy interaction with the sales rep Leah, friendly and polite

12 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren was superb

Lauren was superb. She swapped my sim from o2 and gave me a great deal on another sim for my friend. She also helped me set up Spotify on my iPad and a new iCloud account. Really helpful and friendly. Thank you

10 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Anthony,

Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Lauren.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was amazing

Marc was amazing, very helpful and knowledgeable, went in to ask about my tariff ended up with a newer phone and worked out cheaper than I was paying now. A credit to Vodafone.

8 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mr Eddie most informative and helpful .

7 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Rowena,

Thanks for the lovely review and fantastic support for Eddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed has helped me in the past,and today…

Ed has helped me in the past,and today was no exception.Friendly,personable and no hassle.All good.

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Robert,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Marc when upgrading…

Great service from Marc when upgrading my phone

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Marc,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved money with Marc on home broadband…

Saved money with Marc on home broadband and sim great service 👍

4 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Francis,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed brilliant service as per usual.

Ed brilliant service as per usual.

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was helpful,friendly,showed me a few…

Ed was helpful,friendly,showed me a few tips and tricks,and showed a possible saving to switch my broadband.

1 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and well explained from…

Great service and well explained from Kylie

30 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Roy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Went in store for help with my WhatsApp. Leah helped sort it out. Excellent customer service.

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hey Jay,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed has helped me in the past,and copied…

Ed has helped me in the past,and copied all of my stuff without a murmur.A good experience once again.

21 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Ellesmere Port

Antwoord van Vodafone UK - Ellesmere Port

Hi Liz,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer