Vodafone UK - Ellesmere Port Reviews 

454
•
TrustScore 5 uit 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB

•

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Beoordeeld met 5 van de 5 sterren

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and show... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

454 reviews

5 sterren
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5,0

Alle reviews

(454)

39.739 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ed Helped back phone up,also great to…

Ed Helped back phone up,also great to sort new contract out.Brillant service from Ed

2 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Ian,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was extremely helpful and kind

Ed was extremely helpful and kind , good banter and very professional.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Lea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Leah was

Leah was
Very helpful. Leah is the reason I'm still with Vodafone. Very happy with the team

21 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed excellent service professional

21 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was helpful,and service with a smile

18 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Marj,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed very helpful as usual sorted me out…

Ed very helpful as usual sorted me out with a new phone and we had a good chat in-between

10 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Keith,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Marc when upgrading…

Great service from Marc when upgrading my sim and saved money on my home broadband

8 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Tracy,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service & help from Edward

Brilliant service & help from Edward! Thank you so much..

7 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Natasha,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff member was extremely helpful…

The staff member was extremely helpful and polite. Needed 2 sims for family. Showed me the best options, once selected, completed the work in no time.

7 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc in Ellesmere Port branch was…

Marc in Ellesmere Port branch was extremely helpful when I wanted to change my i phone. The procedure has changed since my last visit so it was really easy. Thank you Marc

7 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Sandra,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Leah was very helpful

Leah was very helpful, courteous and respectful. I needed questions answered and a US phone transfered to UK number. It was quick and easy. So glad I stopped in.

3 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Gavin,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed was very helpful.

2 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Conor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lost my sim card

Lost my sim card. Leah was gast, friendly and sorted it all out. Great customer service!

29 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Tristan,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lauren sorted my sisters phone out…

Lauren sorted my sisters phone out after it had been unusable due to adverts and viruses popping up. She persevered for a long time to ensure that her communication with me was secure. Thank you

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kylie in Ellesmere Port has been great

Kylie in Ellesmere Port has been great, wonderful knowledge, sense of humour and so patient with us (we had a lot to sort out). Thank you so much

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Jill,

Thanks for the lovely review and fantastic support for Kylie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have been in the Vodafone shop today…

I have been in the Vodafone shop today and the lady who served me leah can I just say what a gorgeous lady she is and so helpful .

11 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Yvonne,

Thanks for the lovely review and fantastic support for leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dealt with quickly and expertly by Mark…

Dealt with quickly and expertly by Mark who reduced my mobile tariff and talked me into switching from Sky Broadband to Vodafone saving me more money. Winner!

5 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

We're happy to hear that you had such a positive experience! It's great to know that you were dealt with quickly and expertly and that you saved money on your mobile tariff and broadband.

Thank you for your feedback,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed brilliant service very knowledgeable…

Ed brilliant service very knowledgeable and helpful

4 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey Laura,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ed gave excellant service top guy.

3 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ellesmere Port

Hey San,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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