Vodafone UK - Farnham Reviews 

181
•
TrustScore 5 uit 5

4,9

32 The Borough, GU9 7NJ Farnham, GB

•

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Beoordeeld met 5 van de 5 sterren

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Toon meer

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Beoordeeld met 5 van de 5 sterren

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 32 The Borough, GU9 7NJ, Farnham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(181)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nikki has been an absolute pleasure to…

Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.

9 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Leanne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

With so many phone options and tariffs…

With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.

26 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Mark,

Thanks for the lovely review and fantastic support for Tom. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I came into the store to get a home broad band and the staff were very friendly and welcoming in this store

19 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Tom,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Always willing to help and look for the best deals.

28 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Linda,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom gave great service

Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile

11 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very helpful staff

tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly

9 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hi. We're happy to hear that the tech support representative resolved your issues quickly. We appreciate your positive feedback regarding the courteous and friendly service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent staff

Excellent staff, very friendly and welcoming, highly recommend.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hi. We appreciate your recommendation and are so glad our staff made you feel welcome! If you need us, our Social Media team is here to assist. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Data storage problem and three contracts to renew (two) or cancel (one)

I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

19 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful sorting out my new phone

Very helpful sorting out my new phone

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone and transfer from old

I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.

27 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank You Nicky and Thomas

Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!

24 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks for helping me out on a glitch…

Thanks for helping me out on a glitch in my phone - beyond the call of duty.

16 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas Pringle was absolutely excellent…

Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably

14 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were extremely helpful and…

Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently

23 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful professional assistant…

Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received

20 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicky at the Farnham store was amazing

Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .

12 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best customer service ever

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!

28 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey Tilly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was really helpful in helping us…

Ryan was really helpful in helping us set up an eSIM.
Thank u

24 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey Ashleigh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.

16 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey Trudy,

Thanks for the lovely review and fantastic support for Ryan and Luca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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