Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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Lees wat reviewers zeggen
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Toon meer
Bedrijf heeft geantwoord
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... Toon meer
Bedrijf heeft geantwoord
My recent visits to Glasgow Silverburn Vodafone store has been very worthwhile advice in changing my broadband provider. Helpful & friendly, Ben & Ariz + Team were fantastic, an asset for this store,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Glasgow Silverburn
Geschreven door het bedrijf
Contactgegevens
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Verenigd Koninkrijk
4,9
Uitstekend
339 reviews
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Appalling - avoid at all costs
Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hi Calum,
We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.
If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.
Thanks again,
Vodafone Social Media Team
Thank you Jaina for setting up my new…
Thank you very much Jaina for your excellent customer service setting up my new iPhone 13. You deserve five stars. Appreciate your patience.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Carole,
Thanks for the lovely review and fantastic support for Jaina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant
Laiba was brilliant! Fantastic service will definitely come back again
3 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Steven,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant today
Laiba was brilliant today. Very knowledgeable and saved us money! So happy to be staying with Vodafone especially after great service
3 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Naehma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was fantastic at transferring…
Jamie was fantastic at transferring everything onto my new phone!
1 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole was very friendly and personable…
Cole was very friendly and personable helping with getting new phone and transfering
29 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben from Silverburn
Ben in Vodafone Silverburn gave great customer service while getting me a Samsung ZFlip 7 pre-order
12 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey James,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was great today
Ben was great today, helped me pick out brand new phone and helped set it up for me, great experience
8 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Louise,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz and Jamie were great with sorting…
Ariz and Jamie were great with sorting me out with a new phone
7 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you kieran for being so helpful…
Thank you kieran for being so helpful and friendly in store today.
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Karen,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me sort out…
Ariz was great with helping me sort out my new phone.
5 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey John,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me with my…
Thank you Jaina for helping me with my iPhone 15 set up. I appreciate it.
2 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ariz was great with helping me set up…
Ariz was great with helping me set up my new phone.
28 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Kieran and Laiba for a speedy…
Thank you Kieran and Laiba for a speedy service today in store.
17 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hi Chelsea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you jaina for transferring all my…
Thank you jaina for transferring all my data across, and getting a great deal.
16 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hi Alan,
We're happy to hear that your data transfer went smoothly and that you're pleased with the offer you received.
Thanks,
Vodafone Social Media Team
Cole was very helpful with getting me a…
Cole was very helpful with getting me a great deal and transferring my data across
15 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hi Michelle. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was great at transferring…
Jamie was great at transferring everything across for me!
2 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Eli,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was very helpful and great with…
Laiba was very helpful and great with assisting with upgrading my phone. A real asset to the team.
2 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Jillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James ,the store assistant
James ,the store assistant, was so patient, understanding and knowledgeable. He answered my many questions with ease while always smiling. Clearly an asset to your company.
Alex Fleming
1 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Alex,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Glasgow Silverburn
Hey Daniel,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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