I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2 Southgate Street, GL1 2DH GLOUCESTER, GB
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Lees wat reviewers zeggen
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Toon meer
Bedrijf heeft geantwoord
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Toon meer
Bedrijf heeft geantwoord
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Gloucester Southgate
Geschreven door het bedrijf
Contactgegevens
2 Southgate Street, GL1 2DH, GLOUCESTER, Verenigd Koninkrijk
4,9
Uitstekend
528 reviews
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Personal 'in store' service as it should be!
I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them.
I'd had an issue following a usual phone update, but combined with modifying a Word Doc for 'write enable', it seemed to trigger so many 'pop ups', & displayed continuous virus removal Apps. Being of the 'analogue' era, I was wary of making the issue even worse!
Crys was so helpful, & allayed any fears of malware on my device. Apparently a common problem, which she was able to sort in a couple of minutes, smiling all the time! All was explained after I extracted the problem Word Doc I was modifying.
Chat Bots, AI, is one thing, but the reassurance of speaking 'face to face' with an extremely helpful member of the Vodafone team really made my day.....thanks Crys!
16 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Rob,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie helped me sort out WiFi and a…
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!!
She was so kind and friendly and I will recommend to all my friends and family
A credit to Vodafone x
15 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I always love visiting Vodafone…
I always love visiting Vodafone Gloucester, liv is so helpful and kind to an old technophobe like me. She helped me today to set up my new phone alongside of Lal. 10 out of 10
2 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Denis,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store today to upgrade my…
Went into store today to upgrade my phone, Kellie was so friendly, kind, helpful and informative. Made the process to quick and easy, definitely recommend asking for support/assistance from Kellie.
2 september 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liv was very helpful
Liv was very helpful, excellent customer service.
22 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey James,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clementina was very helpful with my…
Clementina was very helpful with my transfer and getting my phone sorted. Great staff!
16 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Judy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliwia was brilliant
Oliwia was brilliant, i really appriciate the help.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Helen ,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was very helpful clearing up my…
Tom was very helpful clearing up my phone when it was telling me I had viruses blocking me using it
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Alan,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie was so helpful today when…
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with Vodaphone. Keep on rocking Kellue! You deserve a pay rise! Susan
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Susan,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom (with the beard) was very helpful…
Tom (with the beard) was very helpful with setting up my new phone for me
15 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Paul,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Clem was extremely helpful and patient…
Clem was extremely helpful and patient with us. Great service
11 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey,
Thanks for the lovely review and fantastic support for Clem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served today in Gloucester by Crystal
Served today in Gloucester by Crystal , wonderful service always smiling and quick to help
6 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Melissa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited the Vodafone shop this morning
Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Billy was really helpful for tge…
Billy was really helpful for tge transfer, quick and easy
4 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kellie was amazing and helped me with…
Kellie was amazing and helped me with my phone. She was so nice and I loved talking to her
2 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Hope,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kellie was super
2 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Mihijo,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service From Crystal
I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very happy with the support I recieved and highly recommend Vodafone based on this experience.
17 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Taya,
Thanks for the lovely review and fantastic support for Crystal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kellie was very easy to talk to and…
Kellie was very easy to talk to and helped the upgrading process very easy.
12 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks Kellie for your help today
Thanks Kellie for your help today, very friendly and professional service
12 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kellie was very helpful and clear and…
Kellie was very helpful and clear and got me a deal I was very happy with
12 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Gloucester Southgate
Hey Stephen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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