I came in to the branch a very worried man. The reception I received from Chris was friendly, extremely efficient, calm and I couldn’t have had a better experience and outcome.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie29a High Street, NG31 6PH Grantham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Matthew was very helpful, gave options, advice and was very helpful. This is second time I’ve bought a new phone with Matthew. 10/10 customer service, thank you.
Bedrijf heeft geantwoord
I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... Toon meer
Bedrijf heeft geantwoord
I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Grantham
Geschreven door het bedrijf
Contactgegevens
29a High Street, NG31 6PH, Grantham, Verenigd Koninkrijk
4,8
Uitstekend
229 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience as always been going…
Great experience as always been going to Grantham Vodafone for a few years now and will continue to. Mathew is excellent, he helped me pick the best phone and very knowledgeable on every phone a spoke of and helped me pick what was best for me can't thank him enough.
24 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly experience
Great friendly experience. Matt and Jess walked us through all the options to get better pricing on our mobile phones.
21 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Ben. Thank you for your review for Matt and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Found cheaper phone plans
21 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Deltic. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Grantham team were really friendly…
The Grantham team were really friendly and helpful. Matthew the store manager made my upgrade process as easy as it could be and the team were there to help him when he asked them to. All round a good process
9 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Went in with a problem with my sim card…
Went in with a problem with my sim card not showing as being registered on the network. Mathew, checked my phone and sorted me out a new sim card. He also got me onto a 50% discounted deal. Very polite and very helpful to us older customers.
5 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Dave! I'm glad to hear Mathew was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Went into see about a new SIM deal
Went into see about a new SIM deal, Jake was amazing he was very helpful and informative, done his very best and got us a real good deal, excellent customer service, polite and very patient with us as we are not tech savvy, the coverage from vodaphone is far better than others, well worth going in and checking them out
19 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi. Thank you for your glowing review for Jake. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, we really appreciated all the help from Pavel, we look forward to seeing him later this year
10 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Parvaneh,
These are lovely kind words of feedback for Pavel. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I went to Vodafone as my contract ends…
I went to Vodafone as my contract ends and was welcomed and acknowledged straight away by Pavel. He took the time to explain me the best offers and also was very friendly and helpful. After 40mins I walked out smiling ,with a new contract and new phone. Highly recommended!
5 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hello, Dana,
It's always our aim to provide a helpful service, so it's great to hear that Pavel delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service
Great service,Pavel was very helpful and nothing was to much trouble for him.
Thank you again.
Highly recommended Vodafone in Grantham.
4 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Anna,
Thanks for your review and feedback for Pavel.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from very friendly staff
1 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, very helpful staff, great clean store,
28 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hey Krow, it's great to see you enjoyed you recent visit to our store.
Thanks, The Vodafone Social Media team
Helpful and friendly staff
Helpful and friendly staff. Would recommend 👍🏼
29 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi there,
Thank you for sharing this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful
I have all questions answered positively and the help with my decision making was exceptional.
7 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Casey,
Thanks for taking the time to share this 5 star review! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thank you very much Pavel
Thank you very much Pavel for your patience and support. You helped me find the right phone for what I want, setting it up and transferring contents.
Thank you for everything - you helped to relieve stress and have been very patient.
4 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi there,
Thanks for taking the time to share this positive feedback with us! We're delighted you had such a great experience with Pavel.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Pavel was very helpful
4 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Julie,
Thanks for your amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
We tried calling your helpline and they…
We tried calling your helpline and they were very unhelpful. After popping into your grantham store and talking to denis he managed to sort out all of our issues. He was polite, understanding and a credit to your team. Please pass on our reguards.
27 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Pawel store manager excellent service…
Pawel store manager excellent service from him, very helpful
25 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Grantham
Hi Simon,
We really appreciate you taking the time to leave this great review about Pavol. We're delighted you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good honest knowledge
PAVEL we saw today, Good honest knowledge, adapted to our generational needs, polite, honest and good rapoor, excellent customer service.
8 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Michelle. Thank you for your review for Pavel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service from these guys
Outstanding service from these guys. Came in on a Saturday morning, hassle free professional service. New SIM card issued in less than 10: minutes including personal id checks.
Commendable service thank you.
6 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grantham
Hi Anthony,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.