Amazing experience by Tarandeep, will visit again for more services. Thank you so much for your service
Bedrijf heeft geantwoord
Locatie
Wijzig locatie29 New Road, DA11 0AB Gravesend, GB
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Lees wat reviewers zeggen
Today i went Gravesend Vodafone office then I booked my order 18 pro Max staff was very good and good communication also mrs sherry nice deal thanks for Vodafone
Bedrijf heeft geantwoord
I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Toon meer
Bedrijf heeft geantwoord
Tomas was very helpful and gave clear information given regarding my new tariff today
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Gravesend
Geschreven door het bedrijf
Contactgegevens
29 New Road, DA11 0AB, Gravesend, Verenigd Koninkrijk
4,9
Uitstekend
217 reviews
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Mitra was very helpful and my upgrade…
Mitra was very helpful and my upgrade went as smoothly as possible.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hello, Jeff,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The adviser from the vodafone gravesend…
The adviser from the vodafone gravesend store tomas was ablet to save me money on my sim and he was very helpful.
4 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hello, Jason,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tomas from vodafone gravesend store was…
Tomas from vodafone gravesend store was very friendly and helpful on giving me my new phone.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Jaswant,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very quick service
Very quick service - Tomas was extremely polite and helpful
10 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Ali. Thank you for your review for Tomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem redeeming free offer
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that would be either texted or emailed to me, that never arrived. I visited my local Vodafone Store in Gravesend and spoke to Tomas. He rang Customer Services on my behalf and after an hour or so on the phone to various departments received the appropriate link. The link worked perfectly. Thank you Tomas.
6 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hey Keith,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gentleman couldn't do anymore for me…
Gentleman couldn't do anymore for me really recommend the store
24 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hey Bradley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas helped me well with my upgrade
Tomas helped me well with my upgrade, explained everything to me and didn’t keep me too long
8 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Susan,
What super feedback for Tomas! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone Upgrade
I was due for an upgrade and wanted to discuss my options with a person rather than online. Tomas was very helpful in the shop and found me the best deal that suited my needs. Mandeep was new but was also extremely friendly and helped while I waited for Tomas to finish with another customer. Thanks to you both, it was a good experience, much better than phoning Vodafone direct!
3 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Vicky! I'm glad to hear you you enjoyed your experience in store with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great customer service!
Well informed and explained all deals well. Honest and helpful
26 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hey Amber,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Tomas was a very helpful team member…
Tomas was a very helpful team member who offered advice and support. My questions were answered and Tomas gave additional feedback. Thanks for a positive experience.
23 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Alexandra,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Tomas.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I had issues with my mobile phone so…
I had issues with my mobile phone so called into store at Gravesend. Met with Tomas who was friendly ,gave excellent customer service. Sorted my phone issue straight away as well as storage problem.I would definitely recommend Vodafone at Gravesend.
17 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Rita, It's really great to see Thomas was able to get your issues sorted and left such a great impression on you.
Thanks, The Vodafone Social Media Team
Helped my younger brother find a deal…
Helped my younger brother find a deal best for him was vet friendly an amazing customer service towards us both. Will be returning indefinitely. Thank you to Ioana for the help and support 🙏🏻
9 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hello Damien,
It's great to hear about the positive experience which you and your brother received in store, we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service by jessie
24 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Jessie,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The person who served me was very…
The person who served me was very competent and efficient with the service he provided. However, I had to wait to see this particular representative because I liked his services and because he had served me in the past.
22 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Elizabeth. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was helping me upgrading my…
Thomas was helping me upgrading my bundles.
He was very professional and friendly.
13 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Viorel, It's great to see Thomas was so helpful with your upgrade.
All the best, The Vodafone Social Media team
Robyn excellent service!
Robyn from the Gravesend branch provided excellent customer service. She was able to explain Vodafones products and services in a simple and clear way and took her time explain my contract and what deals was available. Robyn is a credit to the company as she is knowledgeable, enthusiastic and has a overall positive attitude towards all customer's. Thanks Robyn for your help!
6 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi Nisha,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Robin was helpful in store
Robin was helpful in store. Good customer service helping ith my SIM contract
16 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hi there,
Your feedback is so important to us, so thanks for taking the time to share this great review about your experience with Robin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Robin was great and very helpful
Robin was great and very helpful
10 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hey there,
Thanks for this great feedback regarding your experience with Robin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Gravesend
Hi OLADIMEJI,
We appreciate your support for our Gravesend store. Thanks for your review.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ioana was able to help us today
Ioana was able to help us today. We came into the store with a variety of queries and she not only supported my wife with an improved contract she was able to explain how adding my current line to my wife's contract and save us a total of £40 a month.
2 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Gravesend
Hey Frazer,
Thanks for letting us know what an amazing job Ioana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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