Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have... Toon meer
Bedrijf heeft geantwoord
We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions. Very satisfied 😊
Bedrijf heeft geantwoord
Today at 11, the delightful young man in the Greenwich store who set my contract up last year, helped me with a mobile data promptly and helpfully but above all, kindly. Many thanks for that!
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Greenwich
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, Verenigd Koninkrijk
4,9
Uitstekend
233 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Incorrect offer corrected proactivity
I was offered a great deal on the phone and sent to this store for the SIM pick-up. Adnan was of great help who spotted the error made by the on-call team and helped me correct it in time.
4 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Rohit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class customer service
I had a difficult situation to get through and the manager, Sergiu, was amazing. Kind, patient, knowledgeable and spent a lot of time helping me. I can’t thank him enough. Really first class customer service. Thank you to him and the team at Greenwich, including Mustafa for his back up support.
4 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu and Adnan were amazing
Sergiu and Adnan were amazing.
I went in to get a new phone, they helped me with that and then they transferred the data for me, showed me how to use my new phone, tips; tricks and features.
Had a nice chat while we were waiting too!
By far the best Vodafone store in London, I will recommend to my family and friends, 10/10 experience.
3 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Godwin was so helpful
Godwin was so helpful! He was able to fix my issue immediately. I am so glad I went into the shop instead of calling the helpline!
24 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Ophelia,
Thanks for the lovely review and fantastic support for Godwin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Evindar and Sergiu were amazing
Evindar and Sergiu were amazing, helped me with my port-in from EE.
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Thank you for sharing your experience,
Vodafone Social Media Team
Sergiu was very knowledgeable and…
Sergiu was very knowledgeable and helpful, got a great SIM only deal.
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
We are so glad to hear that you had such a positive experience and that our agent Sergiu was so helpful in finding you a great deal.
Thanks,
Vodafone Social Media Team
I have been a customer at the Vodafone…
I have been a customer at the Vodafone Greenwich branch, and I’ve had a truly great experience every time. The team there is very professional, and I’d especially like to mention Sergio and Adnan. They’ve always been extremely helpful and consistently go above and beyond with their service. Whenever I need support, I can just pop in, and they’re quick to help with anything I need for my phone or computer. It’s always a pleasure to visit this branch.
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi. We appreciate your wonderful feedback regarding the team's support at the Greenwich branch! We're happy to hear that you consistently receive professional and helpful assistance from our team members. Thank you for taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu, thanks a lot!
Vodafone assistant Sergiu was very professional, helpful and friendly. He resolved my problem easily.
7 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding service from Evindar
Outstanding service from Evindar, quick and very trustworthy. I wanted to see what sim only deals Vodafone offered and Evindar was very knowledgeable about the plans and deals the company had to offer. She was able to find a deal that was perfect for me very quickly. I would trust them with any future deals and upgrades that I may need. Thank you Evindar, highly recommend!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi. We appreciate you taking the time to share your experience. We're so happy to hear that you received great support and found a perfect plan. Thank you for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service by Evindar
I visited the Vodafone store in Greenwich and was helped by Evindar, who provided outstanding customer service! She was incredibly patient, professional, and knowledgeable. She took the time to explain everything clearly, made sure all my questions were answered, and went above and beyond to help me with my issue. It’s rare to come across someone so genuinely caring and efficient. Thank you, Evindar, for making my experience so smooth and pleasant!
13 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi. We're happy to hear about the positive experience you had in our store. We appreciate your kind words regarding the support you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was assisted by Evindar at Vodafone
I was assisted by Evindar at Vodafone, and she was incredibly helpful, patient, and professional. She took the time to explain everything clearly and made sure I got the best deal for my needs. Her friendly attitude and knowledge made the whole experience easy and pleasant. Thank you, Evindar, for your excellent service!
10 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi. We're so happy to hear that you received such great support. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yesterday I was assisted by Sergiu
Yesterday I was assisted by Sergiu: he was kind, clear, and very helpful. He guided me with great professionalism, making the whole experience smooth and pleasant.
30 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Paolo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
İ was served by Evindar
İ was served by Evindar, and she was extremely helpful. She was patient, professional and made sure all my questions were answered clearly. Her friendly approach made the whole experience smooth and stress-free.
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Gunes,
Thanks for the lovely review and fantastic support for Evindar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service from Evindar…
Exceptional service from Evindar specifically, advised me accordingly on what broadband to get that is most fitting for my household, was very patient despite minor issues with my banking and was amazing help. I now have my new broadband and so far so good, still seeing how it’s going.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Lovetta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had absolutely amazing service from…
I had absolutely amazing service from evindar, really helped me with the issues i’ve had and definitely recommend this store. Thank you evindar.
30 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey Samira,
Thanks for the lovely review and fantastic support for Evindar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service by Sergiu!
5 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
We are so glad that you had such a positive experience with our team. Thank you for your feedback; it means a lot to us.
Thanks,
Vodafone Social Media Team
Amazing customer service
I experienced amazing customer service from this Vodafone branch in Cutty Sark Greenwich. The man that helped me is called Sergiu what a guy 👍👍👍
23 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Thanks for your positive feedback and we're glad you had a great experience.
Vodafone Social Media Team
Retarded system and untrained staff
Vodafone is an absolute nightmare…. Their system is so retarded that it took me 6 hours straight sitting at their Greenwich store to transfer my contracts from EE to them (I did so only because Vodafone is the only telco that has service in my building)… when it comes to transferring broadband contracts, their engineers are either incompetent or non present. It took my engineer a whole day to transfer from EE to Vodafone. Their staff looks untrained, stressed, helpless when they sought help from their seniors. Towards the end, I decided to go for Hyperoptic because the staff was simply hopeless. I would avoid this company at all costs
22 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
We're very sorry to hear about the service you experienced whilst joining Vodafone. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Sergiu was brilliant
Sergiu was brilliant, really fun chat and great experience. I got a Samsung for myself and an iPhone for business use and I got some brilliant deals. Will definitely come back when it's time to upgrade- by far my favourite store I've ever been to.
16 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
We're happy to hear that you had such a great experience! Thank you for sharing your positive feedback about the fun chat and brilliant deals you received. We appreciate your support and look forward to seeing you again.
Vodafone Social Media Team
Sergiu was amazing
Sergiu was amazing, helped me get a nice deal on a new SIM and transferred my number - such a nice, smooth experience, will definitely recommend to everyone.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.