I just got my annual subscription, it was a student offer which I didn’t know about but the employee over there, Evindar explained it to me which got me to purchasing it. Really good service.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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Lees wat reviewers zeggen
Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... Toon meer
Bedrijf heeft geantwoord
Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have... Toon meer
Bedrijf heeft geantwoord
We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions. Very satisfied 😊
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Greenwich
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, Verenigd Koninkrijk
4,9
Uitstekend
234 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sergio was very helpful with the sim…
Sergio was very helpful with the sim swap.
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Li,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good
Very good ! I was served by faraz and sevice was amazing
7 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Ndriqim, Thanks for your fab feedback ☺️ All the best, The Vodafone Social media Team
Well-placed store. Great store.
I came into the Vodafone shop by the Cutty Sark station to get a Pay as You Go SIM. Sergiu assisted me and was very helpful. He proposed many options, Pay Monthly etc.
17 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Meena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Sergiu at Vodafone Greenwich has been…
Sergiu at Vodafone Greenwich has been amazing! He has been very patient in helping me with my iPhone trade in, looking at my broadband account and helping me save money and also helped me set up my Apple Watch account. He has been very funny, I have enjoyed his company and recommend him to any customers! We hope that management see what an asset he is!! Thank you Sergiu!
12 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Nicola,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Omg SERGIU IS AMAZING!!!
Omg SERGIU IS AMAZING!!!
Came in to update broadband! And Sergiu was so helpful!!! Absolutely the best salesperson and really kind when I knew nothing about my account!!!
12 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Ashley,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Sergiu
Excellent service from Sergiu! Recommend for everyone!
11 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Good service I’m very happy to come…
Good service I’m very happy to come this Vodafone store
Thank you
9 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Thanks for the fantastic review, Sampath! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Greenwich
Thanks for the five star review, Akhil. If you ever need help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served by Faraz and he was really…
I was served by Faraz and he was really helpful and sorted out everything for me
7 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Kathy,
Thank you for taking the time to leave us a 5 star review! We're glad to hear everything was sorted for you.
Thanks,
The Vodafone Social Media Team
Mike from the Greenwich Vodafone store…
Mike from the Greenwich Vodafone store was incredibly kind, helpful, and knowledgeable. He took the time to thoroughly explain the differences between mobile broadband and home broadband, as well as how each works independently. I truly appreciate his clear and detailed explanations, which made everything so much easier to understand.
24 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi there,
Thank you so much for taking the time write such a fantastic review. This is just what we aim for - well done Mike! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Sergiu
I had the pleasure of being served by Sergiu in the Greenwich Vodafone store. From the minute I walked in I was greeted with amazing customer experience, and a pleasant atmosphere. I had a lot of questions, and Sergiu answered all of them with such grace and patience. I was feeling abit overwhelmed with the upgrading of my phone and the whole process surrounding it but he put me at ease and made the whole process smooth and enjoyable with a smile on his face the whole time. Easily one of the best experiences I've had with Vodafone. Sergiu was amazing ! Thank you for all of your help, I won't be going to any other Vodafone store !
24 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hello, Dee,
Thanks for letting us know what an amazing job Sergiu did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Micah was a wonderful rep at the Greenwich store. Very happy with the service and my new plan.
21 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Ucci,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and takes their time for…
Very helpful and takes their time for customers.
18 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Dionne,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Greenwich
Hi XinYu,
Thanks for taking your time to leave this review. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Superb experience
Superb experience and excellent communication.
All details were thoroughly explained by Fernando. I have really appreciated his services.
Keep it up
Guido
12 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Guido,
Thanks for taking your time to leave this review for Fernando. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Horrible customer service
I've been with Vodafone for over 10 years, and while the connection is just average—nothing special—the real issue is their terrible customer service. Anytime you have a problem, you're looking at spending over an hour trying to resolve it, and even then, there's no guarantee it will be sorted in one go.
I have four numbers on my business account, and I requested to remove two back in August since they're now used for personal purposes. Yet, they’re still invoicing me for them. When I reached out to ask why, they simply said, “they’re still active.” Seriously? And to top it off, they asked, "Have you moved them to another provider?" Why should I have to do that? I just want to stop paying for lines I no longer need. Now, I’m seriously considering switching to another provider.
14 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hello, Alexa,
Thanks for taking the time to leave feedback on your experience. It's disappointing to hear that some of your numbers haven't been cancelled as expected and that you're still being charged, as we appreciate the importance of getting things right first time.
If the numbers in question are now being used for personal, but the users would still like to keep the number, a Transfer of Ownership can be requested. You can find out more about this here: https://vodafone.co.uk/too
Alternatively, to get this resolved, please reach out to the Business Team using the contact details here: https://www.vodafone.co.uk/business/contact-us
Thanks,
Vodafone Social Media Team
Very patient and helpful.
Very patient and helpful.
A pleasant experience.
Will recommend to my friends
10 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergio provided a first class service…
Sergio provided a first class service and was patient, friendly, professional and helpful.
5 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Caleb has fantastic customer service…
Caleb has fantastic customer service skills.. is a pleasure and very thorough.
I had a Great experience dealing with him.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Greenwich
Hi Ck,
Thanks for your review for Caleb. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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