I popped into the Grimsby branch today to upgrade my phone and sort out some teething problems! I was served by Chloe who was brilliant, she was very knowledgeable about all aspects and gave me tips o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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Lees wat reviewers zeggen
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Toon meer
Bedrijf heeft geantwoord
There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was re... Toon meer
Bedrijf heeft geantwoord
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Grimsby
Geschreven door het bedrijf
Contactgegevens
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Verenigd Koninkrijk
4,9
Uitstekend
359 reviews
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Charlotte was great
Charlotte was great. Helped me find the right plan for me
11 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Jen,
We’re glad to hear you found the best option for you when visiting Charlotte in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chloe was very helpful and answered all our questions very well.
Very helpful
9 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Josh,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer experience
Great customer experience
Chloe was amazing and helped me with everything I needed to do to set up a new contract, answered all my queries and helped me pick out the best plan for my needs.
4 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hello, Liam,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy fixed me a newphone
Amy fixed me a newphone, sorted my new phone ready for me too
4 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hello, Stuart,
It's always our aim to provide a helpful service, so it's great to hear that Amy delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy thank you
Staff was lovely
Help me out
Made me fell welcome
3 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Michaela,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy changed my phone over for me and…
Amy changed my phone over for me and saved me some money
2 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Tina, It's great to see we've been able to find you a plan that'll help you save a little.
Thanks for your feedback, The Vodafone Social Media team
Chloe helped with my upgrade and was great
Chloe was really helpful doing my upgrade and getting everything I need
2 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Mary,
Thank you for reviewing your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good deal
Amy helped me get my phone set up for me and sorted me a great deal. Always helpful staff.
2 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Mr & Mrs Moore,
It's great to hear about your recent experience and feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely helpful and pleasant staff
There was a problem with Vodafone computer system so staff (Chloe) unable to complete our new contract on Friday. Went home having been told she would contact us as soon as problem resolved. It was resolved by Saturday morning & got a phone call from Chloe. Returned to store & both Chloe & her colleague worked fast to complete the changeover & finalise the contract as we’d told them we had another engagement to get to! So impressed by their professionalism, calm & pleasantness. Felt Chloe did all she could to help us out. Thank you Chloe!
29 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Brenda. Thank you for your review for Chloe. Minus the hurdles and issues faced, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone deal
Amy was great and got my new phone sorted ready to go for me. A good deal too.
1 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Graham. Thank you for your review for Amy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe has been helpful
Chloe has been helpful, friendly and patient through the whole process. Absolute star and brilliant at her job. Thanks.
27 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Terry and Sue,
These are lovely kind words of feedback for Chloe. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chloe
It was absolutely fantastic the girl who helpus was awesome
Thank you Chloe
25 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hello, Ashley,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy is an absolute super star lovely…
Amy is an absolute super star lovely lady twice me and my husband have been in store and been served by Amy and she went above and beyond to sort out our new phones and broadband she made our visit fabulous 👌
22 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Chloe was extremely helpful and made…
Chloe was extremely helpful and made every aspect of the sale very clear and was very efficient I wasn’t expecting to walk out the store the same day with my upgrade a quick sale and a great service.
10 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hello, Richard,
It's great to hear about the positive experience which you had with Chloe. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe gave me excellent service
Chloe gave me excellent service! Thank you, would definitely recommend using Vodafone.
10 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
New phone
Great help to get a new phone for my husband from Chloe in the Freshney Place Vodafone shop in Grimsby.
Only drawback was the music from outside in the shopping centre causing difficulty for my husband who has poor hearing or me whose hearing is ok!!
6 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hey AJ,
Thanks for letting us know what an amazing job Chloe from our Freshney Place Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was really good and helped with…
Chloe was really good and helped with my upgrade
6 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hey Peter,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was very helpful and understanding.
Amy was very helpful and understanding.
Many thanks
3 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Kerry,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and the great customer service Amy has provided.
Thanks,
The Vodafone Social Media Team
Chloe was amazing and helped me with my…
Chloe was amazing and helped me with my upgrade and also the setting up of my phone
4 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hi Myra,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The whole experience from start to…
The whole experience from start to finish was exceptional. Chloe was extremely helpful throughout the whole process. A real credit to Vodafone.
14 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Grimsby
Hello, Andy,
It's great to hear about the positive experience which you had with Chloe. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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