Vodafone UK - Hastings Reviews 

297
•
TrustScore 5 uit 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB

•

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Beoordeeld met 5 van de 5 sterren

My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

297 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(297)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Wayne was brilliant in supporting to…

Wayne was brilliant in supporting to change three plans. Couldn’t have asked for a better service. Thank you

8 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hi Isobel, we are pleased to hear about your fantastic experience. It's great to hear Wayne was helpful and delivered an excellent service. Thank you for your 5 star feedback and continued loyalty. We hope you enjoy your new plans.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was greeted by Kate and she answered…

I was greeted by Kate and she answered all my questions and sorted me out with a good deal. Wayne also helped out in this process.

Then they both had to leave as it was near the end of the day and I got helped by Emily - she processed my order the rest of the way. She was extremely efficient and friendly and answered all my questions and took care of everything. She has a very nice helpful attitude as did Kate and Wayne.

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Stefan,

Thanks for the lovely review and fantastic support for Kate, Wayne and Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Full marks very good at her

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff, would highly recommend
Thomas helped me sort out my phone!

1 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Dean,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb

Excellent customer service from Emily, even with system issues she went the extra mile trying to find ways around it, as well as herself being very welcoming and helpful!

17 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie and Thomas

Katie and Thomas were great , very helpful , would highly recommend using Vodafone Hastings

14 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Jason,

Thanks for the lovely review and fantastic support for Katie and Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in regarding bills

Came in regarding bills, wayne in the Hastings store was very helpful explained everything and then looked at saving money on the accounts.

9 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Wayne —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, explained everything clearly and saved us some money

9 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Nikita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Courtious and patent

Courtious and patent, very helpful with gwlpping me and giving some good advise. Very pleased with wayne.

7 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Rowanna,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Thomas.

3 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Brian,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was excellent in helping me…

Thomas was excellent in helping me transfer my phone over to my new phone
Very friendly and profesional

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Colin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fran’s visit to Vodaphone’s Hastings

Wayne was extremely helpful and gave me all the answers I needed. He and his colleague were excellent in sorting out the wrinkles and I got the phone I wanted.

I Would not hesitate to recommend your company.

Many thanks.

30 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Fran,

Thanks for the lovely review and fantastic support for Wayne and team. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily the assistant in Hastings was exceptional …

Emily, the assistant in Hastings, was very helpful and extremely professional. She has the proclivity to make one feel at ease and full of joy

15 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hey Jed,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very helpful and friendly.

10 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Charlotte,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wayne was very helpful and patient when…

Wayne was very helpful and patient when I brought in my elderly Dad for a change of contract and a new phone. He took the time to explain and go through the different options. He also dealt with a delicate situation with subtly. He also transferred the contacts over for my Dad. He was very helpful and kind. Thank you Wayne

7 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Hayley,
 
This is fantastic to hear! We really appreciate the feedback. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was excellent

Tom was excellent, friendly, and could sort what your online technical department couldn’t, after 2 weeks with signal he has saved me

7 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Jamie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good

Very good. After a shaky start following the loss of my 30 day data sim card I returned and was seen by Thomas who was extremely helpful and sorted an new sim immediately to tide me over until my new home Vodafone connection is installed

3 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey lyndon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I required advice on my present network…

I required advice on my present network and was looking at your broadband package, the staff (Wayne) was very helpful advising me what was available to me.

Found it very helpful.

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Paul,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was really nice she helped loads…

Emily was really nice she helped loads with getting my up grade explaining everything to in detail

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Laura,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was brilliant

Katie was brilliant and managed to save us money on contracts, fantastic customer service.

20 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Tommy,

This is a great review for us. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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