Vodafone UK - Hemel Hempstead Reviews 

338
•
TrustScore 5 uit 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alina at Hemel Hempstead branch was very helpful regarding problems i was having with my phone. provided a very professional service. Would highly recommend her to s friend

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

338 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(338)

39.942 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Clear, concise & helpful communication!

Clear, concise & helpful communication with William (Hemel Hempstead) who helped me and my dad (who doesn't fully understand how broadband & WiFi work) choose the right solution for us.

24 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Owen,

It's great to see you and your Dad had such a positive experience with William. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from Hemel Hempstead was very…

William from Hemel Hempstead was very helpful and showed excellent customer service. Went above and beyond.

7 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Peter. Thank you for your review for William. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from Hemel store was very…

William from Hemel store was very helpful and very entertaining, Very professional, Thank you to William.

2 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Rose,

It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina was great

Alina was great. I’ve been coming to Hemel store to see Colin for the last 10 years. Today, Alina served me and they both do a great job. There is a high customer standard in this store and I am very satisfied. Very professional and polite, and will always help you.

2 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Ramiz,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William at the Hemel store was very…

William at the Hemel store was very helpful when I came in to upgrade my airtime contract. Thank you

23 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service at vodafone Hemel Hempstead

I was looked after by a very pleasant gentleman called William. He was very knowledgeable and offered me great advise and help in choosing a new phone. He was very polite enthusiastic and courteous.

14 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi John,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from Hemel

William from Hemel

Amazing customer service very helpful, sat down with us and properly explained every aspect of the service we were getting and very polite

15 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Kajenthini,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from the Hemel store was very…

William from the Hemel store was very helpful in helping me choose a new phone and explaining how to set it up.

11 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hello, Laura,

It's lovely to hear about the positive experience which you had with William. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William was very helpful in the Hemel…

William was very helpful in the Hemel store. Knowledgeable and friendly, one very happy customer with a cheaper plan moving forward

6 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Ruby,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William from the hemel store was very…

William from the hemel store was very friendly, he made me feel at ease. He explained everything that I asked. He also took time to explain anything that I was unsure of.

1 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Lynn, Thanks for takng the time to leave us such a great review.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William did everything we asked and very…

Will did everything we asked and very kind and helpful.

26 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Cameron and dersh

Amazing service from Cameron and dersh for me when I lost my phone abroad, helping me get a new one and get it all set up

23 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Cameron and Dersh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into your stores and the…

Went into your stores and the experience was amazing. All staff were perfect, So friendly, sorted all my issues. Changed my account from business to commercial. Cameron was amazing. He always is when i have problems.

20 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff and brilliant…

Very friendly staff and brilliant advice. Really appreciate Cameron’s support. Placed customer first and took time to discuss the best options available.
Thank you

10 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Nabil. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone contract

Went into the store looking for a new contract. Spoke to Cameron and Alina. They were very helpful and sorted me out with a great deal. Would defintely reccomend.

8 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Trey,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William

William, from the Hemel Hempstead branch, could not have been more helpful and friendly. The service felt personalised, he explained everything clearly and made sure we had the best deal.

7 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Marcus,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Our visit was to consultant Alina

Our visit was to consultant Alina, she helped us professionally, quickly and promptly, explained all the advantages of the new contract and also possible prospects and opportunities. We are very pleased with the result. We will always stay in touch with Alina. It's nice to deal with a professional, especially when it's a well-mannered and polite person!

3 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Alina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone and broadband upgrades

Great service from very knowledgeable staff member, Cameron. Money saved over last contracts with newer devices!

30 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Francis, It's fab to see Cameron was able to find you a deal that's saved you a little.
Thanks for your feedback, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina offer a good costumer service

Alina offer a good costumer service

20 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Claudia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alina was very helpful

Alina was very helpful

20 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hi Cezar,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

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