Vodafone UK - Hitchin Reviews 

221
•
TrustScore 5 uit 5

4,9

13 High Street, SG5 1AT Hitchin, GB

•

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Beoordeeld met 5 van de 5 sterren

Mutzy and Sophie very helpful, and knowledgeable. Sorted out a new phone for me explained all the different deals and prices, even got a new Internet deal. Thank you

Beoordeeld met 5 van de 5 sterren

Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Toon meer

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Beoordeeld met 4 van de 5 sterren

Glenn was patient and helpful. Explained everything so I could understand. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into Vodafone Hitchin as I was confused to why my phone kept sending notifications about cleaning my phone or download so many apps. I saw Mutzy who was fantastic and knowledgeable. She had pat... Toon meer

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  • 13 High Street, SG5 1AT, Hitchin, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(221)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nafisa was a gave us clear information…

Nafisa was a gave us clear information and was absolutely patient and calm

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Robert,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Hitchin store for a better deal…

Came to Hitchin store for a better deal for sim only Glenn helped me get a better deal 5 stars

11 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Derek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Hitchin store Glenn (The Big G)…

Came to Hitchin store Glenn (The Big G) helped me renew sim only contract saved me alot of money very happy 5 stars

11 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Alan,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jamie and Mutzy at Vodafone were very…

Jamie and Mutzy at Vodafone were very helpful. I'm with O2 and they were very welcoming. There is no O2 shop in Hitchin and I'm 80 years old. I will definitely recommend their service. I came in confused, and now I'm leaving with all the information I need

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey FatGran,

Thanks for the lovely review and fantastic support for Jamie and Mutzy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nafisa did a great job…

Nafisa did a great job of finding my daughter and I the best priced contracts for our mobile phones. She was very competent, patient and professional, which made the whole process go well. Nafisa had a friendly and engaging attitude, I think she these qualities will be a great asset to her in her career going forward!

8 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey William,

Thanks for the lovely review and fantastic support for Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in a couple of times to great experience negotiate…

Came in a couple of times to negotiate a new deal.
Was very happy with the whole experience and the young trainee who served me.
Was polite and patient and made the whole seamless.
Well done nafisa

9 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Aethelstan,

Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn was super helpful

Glenn was super helpful, friendly and excellent at his job. Helped myself and my 93 year old mother with changing to a new phone and contract. Cannot thank him or recommend him more. Thank you so much

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Patsy,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came to hitchin store to renew…

I came to hitchin store to renew contact Glenn gave me a wicked deal 5 star service

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hitchin

Hey Dinah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Vodafone store got great…

Came to Vodafone store got great service from Glenn
Got a great sim only plan 5 stars all around great service

6 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Len,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glenn

Glenn, helped me upgrade my phone and his service was excellent

5 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade with Glenn 5 stars

Came in to upgrade my phone
Saw Glenn he was very helpful and patient while helping me upgrade to an iPhone 16E would recommend staff at Hitchin branch

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Glen was amazing in the Hitchin shop…

Glen was amazing in the Hitchin shop got my bill down and advised me going forward on what to do with a contract and new phone excellent service

23 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Karen, ​

Thanks for the lovely review and fantastic support for Glen. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely friendly staff

Lovely friendly staff, most helpful and knowledgeable .

22 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful

Nafisa, Jamie, and Mutsi are always helpful when I need anything. No matter how big or small the issue they get it straightened out every time. Thank you.

20 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mutzy and Nafisa have been very helpful…

Mutzy and Nafisa have been very helpful and we appreciate their help.

20 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Ken, ​

Thanks for the lovely review and fantastic support for Mutzy and Nafisa. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a brilliant service at the…

I had a brilliant service at the Hitchin branch. Mutzy and Nafisa saved me money on my home broadband. No wait time, served me immediately and great laugh

20 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Cathy,

Thanks for the lovely review and fantastic support for Mutzy and Nafisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service thank you Jamie

Jamie at Vodafone Hitchin was really helpful sharing the different options for me to upgrade my phone. He even offered to set it up for me. Thank you Jamie.

13 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the Hitchin store and had…

I came into the Hitchin store and had amazing service from Nafisa and Glenn as I bought my new phone and had my data transferred from my old phone. I would highly recommend the store and am very grateful for the excellent service I received.

15 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Glenn was really helpful and very informative with helping me upgrade my handset.

14 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hi Phillips,

Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in today

Akila was really helpfull when i came into store today!

13 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hitchin

Antwoord van Vodafone UK - Hitchin

Hey,

Thanks for the lovely review and fantastic support for Akila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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