Vodafone UK - Inverness Reviews 

228
•
TrustScore 5 uit 5

4,8

11 Eastgate Shopping Centre, IV2 3PP Inverness, GB

•

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Beoordeeld met 5 van de 5 sterren

I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Toon meer

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Beoordeeld met 5 van de 5 sterren

Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Toon meer

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Beoordeeld met 5 van de 5 sterren

Once again Jordan exceeded my expectations as a repeat vodafone customer. He sold me my 2 new Apple iPhones and spent time getting all my data transferred over. This is something I would not undertak... Toon meer

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  • 11 Eastgate Shopping Centre, IV2 3PP, Inverness, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(228)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Cameron was very helpful and…

Cameron was very helpful and professional in his dealing with us. We really appreciated his knowledge of the various plans and products. We were grateful for his help.

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great patience and help

Cameron was great , patient, very helpful, and very kind to us 😃

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words with us about your visit.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New upgrade

Lachlan was very, very helpful. He explained everything to me in a way that I understood. He is a really nice person.

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was very helpful and pleasant

Chris was very helpful and pleasant! A real pleasure, very quick too. Thank you

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Anna, ​

Thanks for the lovely review and fantastic support for Chris. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A really helpful member of staff x…

A really helpful member of staff x Jason x he took me through the options and transferred all my data from my damaged phone x he fitted a new screen protector and case x I was able to trade in the temporary phone I had purchased x overall a great experience

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Hercules,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lachlan was excellent!

Lachlan was excellent and not only trannferred the data for me, but guided me through changing my banking details over. He was plesant and efficient.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey John,

Thanks for the lovely review and fantastic support for Lachlan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was absolutely amazing throughout…

Marc was absolutely amazing throughout the whole process, with lovely conversations to keep the time there seem like a friendly atmosphere and didn’t feel like sitting in a jail, highly recommend his service! And will be back again

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Chris,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful

31 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Laura,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ross was very helpful

Ross was very helpful - great service!

29 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Elisa,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

trustworthy people

Very friendly and professional staff. I felt supported despite my difficulties with technology and my poor English (I'm Spanish). Many thanks to all of them.

24 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Paco,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Cameron was very helpful and knowledgeable. Helped transfer phone data in-store. Discussed other products and new a lot about them all.

24 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Jordan was a great help and helped a man out. Excellent customer service.

15 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Inverness

Hey Bill,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone staff so helpful

I have found all the staff at vodafone Inverness extremely helpful and staight forward to deal with. They try to ensure I get the best available deals for phone and wifi. Jordan has been especially helpful.

14 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey George,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marc was so helpful and knowledgeable

Marc was so helpful and knowledgeable. He restored my faith in the Inverness store.

12 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We were so impressed by the clear…

We were so impressed by the clear communication, understanding of our needs and levels of engagement from the team members. Professional and polite! Thank you

11 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Fiona,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lachlan, The Customer Assistant

I came into store with my dad to sort out my Iphone, we were served by Lachlan who not only helped sorting out my old phone but gave us a great deal for getting a new one (as I was due an upgrade). He was very helpful and knowledgeable and although the store's computers weren't working very well, he helped us quickly and efficiently.

30 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Abby,

Thanks for the lovely review and fantastic support for Lachlan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service would definitely recommend!

Cameron was incredibly patient helping my Mum upgrade her phone. He explained everything as he went and set up her new phone. Can’t recommend the customer service enough. Thank you.

21 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hi Natalie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jordan was fantastic

Jordan was fantastic. Patient and helpful and did everything he could to meet needs at good price. Would recommend to others. I am not phone savvy. He explained things v well.

13 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hi Louise. Thank you for your review for Jordan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I excellent customer care by Cameron

I had the pleasure of being assisted by courteous employee by the name of Cameron. Got me an amazing deal

6 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hi Carolyn, we are pleased to hear about your fantastic recent experience. It's great to hear Cameron was so helpful Thank you for your 5 star feedback. We hope you enjoy your amazing deal.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lachlan from Inverness store 100%…

Lachlan from Inverness store 100% experience 11 out of 10

5 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hi Donna.

We're happy to hear that you had such a wonderful experience in our Inverness store. Thank you for taking the time to leave us this great feedback!

Vodafone Social Media Team

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