Vodafone UK - Lancaster Reviews 301

TrustScore 5 uit 5

4,9

32 Market Square, LA1 1HT Lancaster, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hannah was really great and made me feel comfortable even when I didn’t know what I wanted she went through options and helped me throughout it all I left feeling satisfied

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Lancaster

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 32 Market Square, LA1 1HT, Lancaster, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Hannah

Hannah was really great and made me feel comfortable even when I didn’t know what I wanted she went through options and helped me throughout it all I left feeling satisfied

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Misti,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James has been brilliant

James has been brilliant. Hekped me sort out a new phone and very friendly

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Jill,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Layla was amazing

Layla was amazing , helpful and very knowledgeable. Excellent customer service, lovely lady

31 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Anita ,

Thanks for the lovely review and fantastic support for Layla.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

As soon as I walked through the door I…

As soon as I walked through the door I was made to feel welcome and at ease by Ella who helped solve my query. She was a delight to deal with!

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Mark,

Thanks for the lovely review and fantastic support for Ella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hannah was excellent in helping me…

Hannah was excellent in helping me change my email address for my services. So helpful and lovely

19 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lili was very helpful

Lili was very helpful. Everything done as requested

18 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to upgrade my airtime plan at the…

Went to upgrade my airtime plan at the Lancaster store and Ella was absolutely amazing, couldn't help us enough it made the whole process so easy and she was absolutely lovely

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Aaron,

Thanks for the lovely review and fantastic support for Ella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Simon was very helpful and has a good…

Simon was very helpful and has a good sense of humour also very proffesional

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Alfie,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James from the Lancaster store

James from the Lancaster store

Brilliant customer service, sorted everything out that I needed, he is very friendly and a brilliant member of staff, I will only deal with James in the store

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Matthew,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James

James, excellent customer service.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Kim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Simon was extremely helpful explaining about the different screens on the new iPhone compared to mine. He also persuaded me to move my broadband saving me about £20.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James was very helpful

James was very helpful. Gave me new phone and offer that i needed. Thanks

22 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Linda,

This is fantastic to hear! We really appreciate the feedback and support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super experienced Lady

Very efficient. Layla spent extra time showing me how to use new phone, happy environment.

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey B White,

Thanks for the lovely review and fantastic support for Layla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and efficient service by Lili.

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

James was fantastic and very helpful…

James was fantastic and very helpful and reduced my bill while giving me more for my money. Very approachable. Thanks

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Shirley,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Experience was easy and stress free

Experience was easy and stress free.
Got a new contract and checked all other plans. Lots of patience and helpful.
Thanks to Simon 😊

9 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent servic

Layla explained everything very clearly and concisely making sure we had the best deal.

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Lancaster

Antwoord van Vodafone UK - Lancaster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hannah was extremely helpful and…

Hannah was extremely helpful and friendly. Sorted my plan out for going abroad

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Brian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

29 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lancaster

Hey Jack,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Petect

Very helpful. Totally professional. Perfect

28 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Lancaster

Antwoord van Vodafone UK - Lancaster

Hey Julian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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