Vodafone UK - Leatherhead Reviews 

55
•
TrustScore 5 uit 5

4,8

19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went into the store just to see what they could offer, met a very helpful chap. I believe Diogo was his name very helpful chap explained the whole process and got my new phone delivered very quickly.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came into store with a broadband query along with an issue with the sim in my iPad. Sully was super helpful and accommodating, answering all the questions I had which helped put my mind at ease. A gre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had the most amazing experience today while purchasing a new mobile phone. Mimi and the team are very helpful and professional. I would highly recommend!

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(55)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Understanding

Helpful, understood the problem with empathy, thank you!

16 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Diogo was very helpful and patient

Diogo was very helpful and patient. Explained all our options clearly. Helped transfer all my apps and photos. Basically went above and beyond.

1 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi there,

Thanks for your review for Diogo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly staff. Was helped at the shop by Tyler, very helpful and professional.

29 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Rafee,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb Service and Solutions

Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer

8 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hey Scott,

Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So far so good

Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!

2 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hello, Graham,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Sully and Alfie

Great service from Sully and Alfie. Thank you so
Much

20 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Caro,

Thanks for your review for Sully and Alfie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

I visited Vodafone today

I visited Vodafone today , got a new broadband and phone plan. Tyler was very help-full and managed to get my monthly cost reduced. Great service Thank you !

3 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Leatherhead

Thanks for your review Peter. It's great to hear Tyler took the time to find you a suitable plan and saved you a little money too 😊
Thanks, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alfie and Tyler at Vodafone Leatherhead:very Helpful

Alfie and Tyler helped me in phone exchange . The process was easy and very professional. Thanks

12 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi As De,

This is a great review for Alfie and Tyler. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service

Diogo and Sully are amazing at your leatherhead store, such a credit to the Vodafone team! Both incredible service and product knowledge! It’s not the first time I’ve left 5 star feedback for them! They always give a 5 star service, I’m a Vodafone customer for over 20 years!

8 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Leatherhead

Hi Debs,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good menenger

12 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi there,

Thanks for this 5 star review! We really appreciate it.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade experience

Quick, efficient, no fuss. Great face to face contact.

11 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Robert,

Thanks for sharing your experience! Sounds like it was an easy visit, definitely what we aim for 👍If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing

Wow, everytime I have gone into Vodafone the staff are always so friendly and are always willing to help me with my phone or sometimes even just a knowledge question. I definitely would recommend this shop and Vodafone in general

29 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Sophie, we love seeing that our team is-store made such a great impression on you.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing staff

Amazing staff. Soooo helpful. Highly recommend to anyone who needs mobile phone assistance.

25 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Helen, thank you for your feedback. It's great to see we were able to help.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Credit to the company

Alfie was very knowledgeable, helpful and polite an absolute credit to your company.

20 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into store to move my contract…

I went into store to move my contract over from a different provider. The sales advisor Alfie was very helpful and friendly. He made the process so quick and easy!

16 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Megan,

This is lovely feedback for Alfie. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Helpful and informative staff

Helpful and informative staff, advised and explained all the way.
Very friendly manager, Sully.

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi there Wendy,

Your feedback is much appreciated. Thanks for taking the time to leave your review. We're glad you had a positive experience in store and that the manager was friendly!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very easy experience with lovely staff

Came in a few days ago, and had some great help with choosing a contact for my new phone. Staff were very nice and made everything feel very easy.

28 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hey Charlie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

the team here are so good

the team here are so good, been coming to this store for many years and they have always been so helpful!

19 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Harry. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing place, loved the staff

Leatherhead are amazing, especially Lauren! she was so helpful when i upgraded my phone!

20 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hey Zachary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Service

Alfie in the Leatherhead store was so helpful today!

26 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Leatherhead

Antwoord van Vodafone UK - Leatherhead

Hi Judy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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