Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Toon meer
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Locatie
Wijzig locatieUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
Bedrijf heeft geantwoord
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
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Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Livingston
Geschreven door het bedrijf
Contactgegevens
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Verenigd Koninkrijk
5,0
Uitstekend
358 reviews
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In-store experience > online
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable and was extremely helpful both times i went in, she solved some year long account issues i’ve been having and helped with deciding on a new phone showing her knowledge of 8+ devices and at a great price! I’m sure i’ll have the same experience again when i return for a broadband upgrade! - :D
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Luke,
Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was absolutely amazing and went…
Andreea was absolutely amazing and went above and beyond to help us. Thanks to her, we managed to get everything we needed sorted. I really appreciate all the time and effort she put in.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Pati,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Options For All
Erin was well presented and knowledgeable of the products and quickly had a plan and us on our way 🙏
5 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a very pleasant experience with…
Had a very pleasant experience with Andreea today in Vodafone. She was very helpful
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Andrea was really excellent today
Andrea was really excellent today. Very helpful and patient
28 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Hayley was incredibly helpful a diligent at branch today. Thanks for all of your help
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Khalil,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley at the Livingston was fantastic
Hayley at the Livingston was fantastic, took the time to understand the challenge and involved colleagues in other parts of Vodafone to resolve
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Jim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable staff
Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.
19 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Iona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
During my visit to Livingston store
During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set.
Prior to this my battery had become faulty and dealing with this over the via the call centre was impossible. Cammy & Scott oversaw this transition and made sure it was smooth and stress free.
I’ll definitely go back to the Livingston store for my next upgrade.
17 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Charles,
Thanks for the lovely review and fantastic support for Cammy & Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Livingston
Hey Abdur,
Thanks for the lovely review and fantastic support for Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley at Livingston branch
Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.
13 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Gordon,
Thanks for the lovely review and fantastic support for Hayley. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good experience.
Really good experience.
Got me and my dad a new deal and saving some pennies. Awesome
16 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
We got seen to by Cammy and what can I say… he was such an amazing guy with so much knowledge. I’m glad my phone took a bit longer to get seen to as we were engaged with Cammys amazing customer service. Can’t wait for my phone to have a problem again ☺️
15 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Rahela,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley was really helpful and…
Hayley was really helpful and understanding. She went over and beyond to ensure that I had my unlimited data sorted. And also saved me some monies. Thanks Hayley xx
13 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Eloho,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor first class customer service
Eleanor took the time to help with setting up the phone. Her patience and customer service was freindly and professional through out.
Vodafone is lucky to have her.
29 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Martin
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful assistance with that extra mile.
Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me.
Lovely young lady, polite and very helpful and went that extra mile to ensure I had a good experience in store.
Thank you!
29 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Hardy-Pruce,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin was absolutely amazing
Erin was absolutely amazing, very knowledgeable and really friendly and helpful Highly recommended
11 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Caroline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was extremely helpful and…
Andreea was extremely helpful and patient, she was able to answer all our questions and set us up with the deals that best suited us!
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Nadia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Professional and friendly service.
Was originally in with SIM issues, it was Cameron who dealt with my issues. He quickly understood the issues I was having and went above and beyond to solve these, eventually getting a great outcome for me.
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eleanor was most helpful and…
Eleanor was most helpful and knowledgeable with my account and upgrade. Thank you.
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Livingston
Hey Graeme,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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