Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Toon meer
Bedrijf heeft geantwoord
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Toon meer
Bedrijf heeft geantwoord
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
Bedrijf heeft geantwoord
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
Bedrijf heeft geantwoord
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Today I met Alysia. She was very helpful kind and friendly. After a few struggles with my details, Alysia done everything she possibly could to make sure I left with the phone of my choice and with the best deal. She informed me that she had only started in August and honestly she is done a great job. Cameron was OK too I suppose. Only joking. Both are great at their jobs an deserve a wage rise! Yous are an asset to the team. Your bosses should be proud to have you both.

Antwoord van Vodafone UK - Livingston

Antwoord van Vodafone UK - Livingston
Craig was very helpful,a lovley a guy.great customer service.

Antwoord van Vodafone UK - Livingston
Cammy was amazing!! Helped us straight away and now we are getting an extra phone contract and wanting to change our WiFi cause of him
Definitely 5stars service!! ⭐️⭐️⭐️⭐️⭐️

Antwoord van Vodafone UK - Livingston
Great service, quick and efficient. Very friendly- Scott

Antwoord van Vodafone UK - Livingston
It was very helpful, very good stuff 👍, specially Scot he's super.

Antwoord van Vodafone UK - Livingston
Today we been in Livingston and I had new contract in Livingston Vodafone office the great lady Alysia service with the processing for new she did a great job her brilliant customer service and very friendly I hope she’s going to have a great successful life thank you very much

Antwoord van Vodafone UK - Livingston
Hi Vodafone Team,
I’d like to share my view regarding my recent interaction with Alysia from your customer service team. She was excellent overall — very professional, patient, and helpful in resolving my issue.
It was a great experience, and I truly appreciate her assistance.
Kind regards,
Rasheed

Antwoord van Vodafone UK - Livingston

Antwoord van Vodafone UK - Livingston
Great help once again from young Cammy,he's a credit to your company

Antwoord van Vodafone UK - Livingston
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional

Antwoord van Vodafone UK - Livingston
Great service from George. Knowledgeable and helpful all the way

Antwoord van Vodafone UK - Livingston
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.

Antwoord van Vodafone UK - Livingston
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.

Antwoord van Vodafone UK - Livingston
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻

Antwoord van Vodafone UK - Livingston
Absolutely fantastic service from George, 5 star rating.

Antwoord van Vodafone UK - Livingston
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.

Antwoord van Vodafone UK - Livingston
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.

Antwoord van Vodafone UK - Livingston
great service, very helpful and cheerful employee Eleanor

Antwoord van Vodafone UK - Livingston
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.

Antwoord van Vodafone UK - Livingston
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.