Vodafone UK - London Cheapside Reviews 

171
•
TrustScore 5 uit 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB

•

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Beoordeeld met 5 van de 5 sterren

Thank you Gurps for very fantastic deal. You have made my day. Specially with the crisis economy which is not so easy to find corporate that make a positive impact by helping people going through it.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited vodaphone this evening, the service provided by Gurps was fenominal. Easy and clear explanation of plan, very polite and cheerful perosn. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gurps was fantastic, Something that has taken the customer service team 6 weeks to work out, he know how to fix straight away and got it sorted in no time. Thanks!

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit D , 107 Cheapside, EC2V 6DN, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

171 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(171)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Needed help to install a physical sim…

Needed help to install a physical sim card and the staff was very helpful!

9 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Huiyan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful was great and…

Extremely helpful was great and patient. felipe was the best

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Claudia,

Thanks for the lovely review and fantastic support for Felipe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Impresive service from Rutul and Felipe…

Impresive service from Rutul and Felipe & Angela.

They helped me with patience and a big smile. They were able to do what Three customer support was not able to achieve after being on a phone call for an hour!!!
Big shout out to Hazal and Raihan too who game good service too. I will defenitely be coming back

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Juan,

Thanks for the lovely review and fantastic support for Rutul and Felipe & Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

What a great experience thanks to Felipe. He was incredibly helpful and his knowledge of the products was amazing. I'll definitely be back!

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Andrei,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Outstanding service

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Felipe was fantastic

Felipe was fantastic

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rutel and Hazal offered excellent…

Rutel and Hazal offered excellent customer service when I visited the Cheapside branch. I popped into enquire about swapping my nano sim over between my iPhones and they swiftly resolved my problem. They should both me commended on fast efficient and friendly customer service

7 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi there,

Thanks for the lovely review and fantastic support for Rutel and Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Never had such a good experience like…

Never had such a good experience like this one.. very helpful and knowledgeable appreciated the advice. Was a great example of great service. Thank you Mercedes

1 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey,

Thanks for the lovely review and fantastic support for Mercedes.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hazal has been amazing to guide me on…

Hazal has been amazing to guide me on what to choose. Very friendly and professional, I highly recommend asking for her.
Thank you Hazal!

10 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi Laure.

We're happy to hear that you had such a positive experience with our agent Hazal.

Thank you for your feedback,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, went in with an issue with a disabled SIM. Sorted it out efficiently and walked out good as new.

5 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi Achu.

We're happy to hear that we efficiently resolved the SIM issue.

Thank you for your positive feedback,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hazal was brilliant

Hazal was brilliant, super helpful and efficient and friendly

3 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Tambe,

Thanks for the lovely review and fantastic support for Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Angela was so kind and helpful

Angela was so kind and helpful - she fixed a problem I had with my phone in a couple of minutes! I am now thinking of moving from EE to Vodafone! She achieved in two mins what EE couldn't in a TWO-HOUR online chat yesterday. She has made me so happy - I am now able to make a call from my phone to my husband in hospital. Thank u so much, Angela! U r the best! From Kate

28 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hi Kate. Thank you for your review for Angela. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience

Hi
I had a very good experience at this branch. A lady called Valentina offered me an iPhone charger and let me stay until it’s fully charged, very kind of her. Thank you.

27 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Mille. Thank you for your review for Valentina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hazal is great

Hazal helped me today and she done an amazing job. Made the process very easy, definitely recommend going to her!

22 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - London Cheapside

Hey Chandler.
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help

Great help, very nice and approachable

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Matteo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sure gently

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Ilaria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank so much for your great support

Thank so much for your great support
Angela excellent

22 april 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Desativ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience thanks to…

I had a fantastic experience thanks to Hazal. Super helpful and patient. She answered all my questions and I had to leave a comment because I know it’s hard to come across someone who is actually genuine. Vodafone is lucky to have her on the team!

10 april 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hey Enver,

Thanks for the lovely review and fantastic support for Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service from Jayden…

Just had a great experience upgrading our business phones in this store. Jayden served us and was amazing, so patient and helpful. Give that man a raise!

27 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi Laura,

It's wonderful to receive your feedback! We truly value your thoughts.

Should you need any assistance, feel free to contact our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thank you once more,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent team

Had a fabulous experience with Haza at cheapside. Had phone stolen and they had me up and running with a new sim, new contract (which she found for me and it was spot on with everything I needed) and case! Great to see such in person service. I actually came to this branch especially as I had an equally positive experience a couple of years back so great consistent service.

21 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - London Cheapside

Antwoord van Vodafone UK - London Cheapside

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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