Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Lees wat reviewers zeggen
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Toon meer
Bedrijf heeft geantwoord
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... Toon meer
Bedrijf heeft geantwoord
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - London Stratford
Geschreven door het bedrijf
Contactgegevens
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Verenigd Koninkrijk
4,8
Uitstekend
525 reviews
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Antwoord van Vodafone UK - London Stratford
Hey Abhishek,
Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and hardworking.
Very friendly and hardworking.
Staff name: gabriel
24 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Experienced great service with Rodha
Experienced great service with Rodha. Have visited the store 3 times previously for the same issue and have received no help. Rodha solved my issue straight away!!
24 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Narcisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Glória was very polite and professional…
Glória was very polite and professional either way us. We have experienced a wonderful customer service either her. She is a 5* . I really appreciate the way she explained everything, and her kindness.
23 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was attended to by Mya who was…Exceptional
I was attended to by Mya who was absolutely fantastic! She was genial, witty and took her time. She was honest, straightforward and helpful. Unlike the team at Greenwich. Such a stark contrast!
23 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Aghatise,
Thanks for the lovely review and fantastic support for Mya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store for a new SIM…
I visited the store for a new SIM Contract, Aamna and Tanim were extremely helpful in assisting me and providing me with the different contacts available to me. They seem like a great asset to the team with their friendly outlook. Thanks Aamna and Tanim :) Best sales advisors ever !!
22 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Aamna and Tanim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gabriel was helpful and explained how…
Gabriel was helpful and explained how the contact would work
22 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Garbage Customer Service
Garbage Customer Service - the absolute worst service in the entire country. Go with any other company for mobile phone servicing. They are unintelligent and rude.
21 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey
Thank you for taking the time to share your experience. We’re really sorry to hear that you had been experiencing issues with your services. We fully understand and appreciate how important it is to keep our customers connected.
If you ever need anything, please reach out to the Social Media
team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I spoke to Amber last night on the…
I spoke to Amber last night on the Vodafone chat, she was very helpful sorting out the deal I wanted for my new phone. I wanted to pick up the phone in store however it was 10pm, she stayed behind an extra hour as they close at 9pm but I was unable to pick up the phone from the store.
I then went to the Vodafone store in Westfield, Stratford and liaised with Ruchi how was very knowledgeable and helpful. She found the contract that Amber had logged in my account and we picked up from there. Ruchi helped set up my phone, screen protector and informed me about the £250 cash back from Samsung.
Both Amber and Ruchi were incredibly helpful and patient. They are fantastic representatives of Vodafone.
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had an amazing experience with Mr…
I had an amazing experience with Mr Yusef. He was very helpful and honest. Thanks a lot for helping me to get a very good service. I will highly recommend to everyone.
16 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
Thanks for the lovely review and fantastic support for Yusef.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gloria was fantastic
Gloria was fantastic - very helpful - explained everything - no rushing - calm - friendly
THANK YOU GLORIA
16 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Nisar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gloria was so understanding and…
Gloria was so understanding and helpful.Need more agents that take time to mind what we really need
14 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Roman,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jenn was extemely helpful withmy…
Jenn was extemely helpful withmy problemy
14 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Rich,
Thanks for the lovely review and fantastic support for Jenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Everytime we have come into the store…
Everytime we have come into the store we are overwhelmed with amazing customer service from Yusef. He works very hard and is always helping with any queries or issues I have. He is truly the best. He needs a raise!!
9 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Laverne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum at the Stratford shop was…
Calum at the Stratford shop was exceptional!! Gave me great advice and sorted me out !
6 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Kolden,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I didn't get their internet service for…
I didn't get their internet service for the whole month of December. I thought I would get it in the new year, but that didn't happen. I haven't had internet in London for a month.
2 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hi Rasel,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3z6YVNH or via Insta at https://ig.me/m/voximobile
Thanks
Vodafone Social Media Team
I recently received support from Arib…
I recently received support from Arib at Vodafone, and I’m really happy with the service I received. He was extremely helpful, patient, and professional throughout the whole process. Arib explained everything clearly, made sure I understood my options, and handled my concerns with real care. It’s rare to come across someone so kind and supportive in customer service. Thank you, Arib, for making the experience smooth and stress-free!
31 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Nova,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely kind and informative
Extremely kind and informative
30 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Sinan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hazal were Sales assistant & very…
Hazal were Sales assistant & very helpful & kind to me. Her service was 10 on 10 for everything. I'm really satisfied for her. I wish her for bright future. Thank you so much Hazal. You are lovely.
29 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arib was a perfect salesman
Arib was a perfect salesman. Thank you for making the upgrade so easy.
26 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Lian,
Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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