Vodafone UK - Luton Reviews 383

TrustScore 5 uit 5

4,9

Unit 75 The Mall, LU1 2TF Luton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing customer service from Jaime in Luton, helped me with my billing and help with upgrade offers.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Luton

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 75 The Mall, LU1 2TF, Luton, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

383 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Amazing customer service from Jaime in…

Amazing customer service from Jaime in Luton, helped me with my billing and help with upgrade offers.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Angelica was so lovely and helpful to…

Angelica was so lovely and helpful to me today. And I really enjoyed her assistance and everything. Thank you Vodafone

31 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Stephen,

Thanks for the lovely review and fantastic support for Angelica.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and had good advice…

Excellent service and had good advice from the staff at Luton Vodafone from Fatema and another gentleman, sorted our broadband and contract issues in no time! We will be back when needed!!

23 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience switching…

I had a fantastic experience switching my network from Three to Vodafone, all thanks to Fatema! She was incredibly knowledgeable and made the entire process quick, seamless, and stress-free. Highly recommend her excellent customer service!

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey RamaGovind,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Unfortunately my personal life went…

Unfortunately my personal life went haywire and I needed to go back on some of my personal accounts and I thought I needed to cancel almost anything except my phone but thanks to the store manager Kate I would be able to apply again to broadband. Thank you for your service Kate.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sabir He is a wonderful and very calm…

Sabir He is a wonderful and very calm person😊

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Crina,

Thanks for the lovely review and fantastic support for Sabir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fatema is great

Fatema is great. She switched me to a much more affordable deal and saved me money and gave me great advice on building credit history.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Jessie,

Thanks for the lovely review and fantastic support for Fatema.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came to Vodafone luton and Kate helped…

Came to Vodafone luton and Kate helped me and she was awesome

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Shahid,

Thanks for the lovely review and fantastic support for luton and Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpfull

10 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fatema

Excellent service with positive explanation and politeness

6 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Patrick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fatema! Is a star!

Fatema has been so professional and helpful today!

I have visited multiple stores and not received the help I have with Fatema.

Very polite, professional and friendly! Amazing service 👏

6 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Natalie,

Thanks for the lovely review and fantastic support for Fatema.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from Fatema.

Amazing service from Fatema.
She is very good,I can't speak properly in English but she understand me and solve my problems,
Bless her

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Filofteia,

Thanks for the lovely review and fantastic support for Fatema.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fatema

Fatema - in Luton was very helpful and I really appreciate her support - thank you

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Mary,

Thanks for the lovely review and fantastic support for Fatema.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

it’s an amazing service from Fatema,

it’s an amazing service from Fatema,
i come here from EE and she loved me a lot

now i have 2 sim contracts with vodafone.
she is amazing 🎉

4 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Luton

Antwoord van Vodafone UK - Luton

Hey Balwinder,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Kate…

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade.

Both times she found me really good deals and made the whole process smooth and straightforward. She’s knowledgeable, helpful, and genuinely looks out for the best options for her customers.

Highly recommend asking for Kate if you’re visiting Vodafone!

3 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Luton

Antwoord van Vodafone UK - Luton

Hey Sophie,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone store visit

I recently visited the Vodafone store and had an excellent experience thanks to Kate. From the moment I walked in, she was friendly, approachable, and genuinely interested in helping me find the right phone.

Kate was incredibly knowledgeable and took the time to explain all my options clearly, without making anything feel rushed or overwhelming. She listened carefully to what I needed and made thoughtful recommendations that suited both my preferences and budget.

What really stood out was her patience and professionalism throughout the whole process. She made everything smooth and stress-free, and I left feeling confident in my purchase.

It’s rare to receive such attentive and personalised service these days, and Kate is a real credit to the Vodafone team. I would highly recommend speaking with her if you visit the store!

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hi Kyle, thank you so much for your wonderful review and the amazing support you’ve shown for Kate, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Fatima

Very professional advice and service. 100% satisfied. Coming out with good plan and happy to continue next two years of my experience with Vodafone

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Luton

Antwoord van Vodafone UK - Luton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service from Michael and Team

I recently visited Vodafone for assistance with a service, and I had an excellent experience. The manager, Michael, along with his team, were all incredibly polite, friendly, and professional.

Michael stood out for his calm, smart, and confident approach. He listened carefully, explained everything clearly, and made sure all my concerns were fully resolved. His team also provided equally warm and attentive support, making the entire experience smooth and comfortable.

I was truly impressed by how helpful and welcoming everyone was. It’s not often you come across such genuinely kind and dedicated customer service.

Overall, I’m extremely satisfied and grateful for the outstanding service I received. Thank you, Michael and your wonderful team, for such a great experience.

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Luton

Hey Nishat,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sabir was a masive help

Sabir was a masive help. So polite amd respectful and nice to talk to. Hire more people like him

12 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Luton

Antwoord van Vodafone UK - Luton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful tip and savings

Helpful tip and savings. Thanks 🤩

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Luton

Antwoord van Vodafone UK - Luton

Hey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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